Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement8.1
Commodités7.0
Service8.3
Propreté7.9
Lica
Séjour au mai 2022
Seul
4 évaluation
10/10
Exceptionnel
Publiée le 7 juin 2022
Great hotel for business travellers! Fast Wi-Fi, a cafe to work from and a very comfortable bed.
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Ifeakanwa O
Séjour au avr. 2024
Voyage entre amis
10/10
Exceptionnel
Publiée le 31 mai 2024
I had a very exciting experience during my stay at four points by Sheraton, Lagos. From the buffet experience to the security down to the great experience from their customer service. I also had a thrilling experience at the roof top bar also know as the palm terrace. The gym also have all the needed amenities for every workout. The whole experience was a relaxing one with my friend and it’s a place I’d love to visit again.
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Réponse de l'établissement: Dear Ifeakanwao, We appreciate you for taking a moment to leave us such a "fabulous" review. Your feedback is essential to us. We are pleased you enjoyed our amenities and services. Thank you for allowing us to surpass expectations. It is our utmost pleasure to serve our guests. Please think of us next time you are in Lagos. We would love to have you and your friend as our guest once more. Warm regards, Celestina Egede PA to General Manager
Invité
Séjour au août 2022
En famille
8.0/10
Très bien
Publiée le 1 sept. 2022
Four Points By Sheraton is a hotel that I've been passing by for years, especially when heading to The Palms Mall @ Lekki. It appears to 'sit' on the border of Victoria Island and Lekki. I've always wanted to stay here, but never got the opportunity to do so until now. Booking was super easy on ***********, and upon arrival, the check-in process was a breeze. I'll divide this review into the 'Positives' and the 'Negatives', as I customarily do. PROS: First of all, the entire hotel is lovely!😍 This includes the lobby, rooms, swimming pool and other environs. Except for some scaffolding/repairs, everything about the hotel appeared neat, clean and orderly. The exterior of the hotel is kempt and well-maintained. Our room was beautifully decorated. It was done in attractive pale, dark grey and navy blue colors, with a liberal dark mahogany panelling. There was a comfy armchair and sturdy desk/workspace area. The room had a calm, simple and contemporary theme. The bed was firm and comfortable with crisp white linen and a divine duvet. The channel selection at Four Points was great. There were over 40 channels, and the remote was very easy to navigate, which is such a relief because that's not always the case with hotel televisions. The air conditioning was so cold that we had to turn it off at some point. It's debatable whether this is a pro or con. 🤔There was a kettle with mugs, glasses, complimentary water and beverage satchets a top a tiny fridge. The bathroom was nice too- with complimentary miniature toiletries laid out. The size of the room was also very good. Four Points By Sheraton had an adorable Hotel Shop (for cute gift and sundries), a small Hair Salon and Barber Shop on the premises. There was also a medium indoor type swimming pool. I'm not sure how many restaurants the hotel has, but I saw a Cafe in the Lobby, and then there was the French-themed Brazzerie, (where we had breakfast). The breakfast buffet at Brazzerie was decent, with everything from intercontinental offerings to Nigerian staples and classics, all cooked brilliantly. The service at Four Ponts By Sheraton is excellent! From the moment we arrived, till when we checked out, just about every staffer we encountered was polite and ever ready with a friendly greeting. We were checked in by a delightful AYO in the reception. Ayo was awesome, so diligent and professional, he sort of 'set the tone' for our stay at Four Points. JOHN in the lobby was also very nice to us, as were RUTH and OLAMIDE when we checked out. At Brazzerie Restaurant, OSEME- (the Egg Station Guy) was amazing! He was at my beck and call when I had breakfast at Brazzerie, and mehn does he make a mean omelette! His eggs were quite delicious. 🍳😋 Two other ladies at Brazzerie by the names of ABIODUN and AMINA were very courteous, so I'd definitely say that the 'service sector' at this particular Four Points By Sheraton is exemplary. Even the Gate/Security Guards and Salon, Gift Shop staff were really cool.
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6/74
Réponse de l'établissement: Dear Naijababe2016, On behalf of the entire hotel team, we want to thank you for sharing a well detailed review of your experiences with us as regard your stay at the Four Points by Sheraton Lagos. It is always encouraging to hear positive constructive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. All members of staff mentioned has been communicated to and will be rewarded accordingly. Thank you for patronizing us. We shall continue to improve to always meet the expectation of our guest. We look forward to welcoming you and your daughter for a more pleasurable experience. Celestina Egede PA to General Manager Four points by Sheraton Lagos