Hilton Orlando Buena Vista Palace - Disney Springs Area

Close to Disney springs…. Shuttle bus available from hotel to parks… great pool area with lazy river!

Hilton Orlando Buena Vista Palace was absolutely perfect — from the spotless rooms and stunning views to the excellent amenities, convenient free shuttle to Disney, and the deliciously hearty breakfast that started each morning right. The only reason I’m giving 3 stars for service is that the day before checkout, housekeeping didn’t come by to clean the room.

Shower head was falling out and there was a dirty kids underwear in closet. The room didn’t feel clean. Also an alarm went off around 6am coming from an empty room next door and the hotel phone wasn’t working. We were asked to address concerns with Manager and he was sincerely apologetic and exceptional.

Nice area, the phone wasn’t working, we informed them for the 3 consecutive days we have stayed and no one fixed it. Every time we needed anything in the room we had to walk down to ask for it

My mom and I go to WDW monthly and have tried all sorts of hotels, both on and off property. This HIlton is one of our favorites from a value standpoint. The location only makes sense if you're planning on taking advantage of Disney Springs, which is 500 meters from the hotel via elevated walkways, because it has lots of good restaurants, whereas the hotel itself doesn't. The lazy river pool is one of the hotel's other big carrots, and it doesn't disappoint. I stayed in the same room both during both visits because my mom requested an accessible room near the elevator. This floor plan is definitely sub optimal (e.g. long hallway between the sleeping area and the shower room, but standard rooms looked just like you'd expect them too. The short of it is that liked this hotel enough to return a second time, which is pretty good because none of the others have made that cut.

Although an older property this was very clean. My biggest complaint was the shared door between two suites (strangers in the other room) was that you could hear EVERYTHING through that door!  Also, the sink in the bathroom was not draining so that is a gross point.  Service was outstanding and in a pinch we would stay there. Bring an extension cord if you need to plug anything in. Not enough plugs by the beds.

The location is perfect for a short walk to Disney Springs! The lazy river is awesome! The room was spacious! The buffet at Letter Press was very impressive and food was great. We were super impressed with the gluten free bread choices and the dedicated gluten free toaster! You have no idea how important that is for my daughter with celiac!

Excellent location, nice staff, heated pool and spa is fun.

We had a great trip. I wish we could have received a late check out but they did store luggage until our flight times.