Disney's BoardWalk Inn

Went to celebrate my birthday. Excellent service and a magical experience. Melissa received us for the check-in, wonderful service. Made me feel like home and made my day more Magical. Love the Boardwalk it is my Happy Place. Thank you.

I want today I'm a Disney fan and I have stayed at many different Disney World hotels over the years and the service has always been amazing! BUT......I wont EVER be returning the Boardwalk Inn... The Inn is beautiful. We checked in smoothly. We arrived early in the morning so our room was not ready. We changed in the bathroom, they held our luggage and we were off to the parks!! We came back and picked up our 3 bags and took them to our room even thought the bellman offered. It was almost 11 pm were ear tired and didnt; want to wait so we jsut took our bags. Our room was clean, pretty and big. We had enough towels. The room was cleaned every day. So here are the issues. I wanted a cup of coffee one evening and the small lobby cafe close daily at 3:30. That is the ONLY place on property to get anything! The next option is heading down the stairs to the boardwalk and goign to the deli or bakery. IF you are trying to get. sick yogurt or coffee it is a process. I asked at the lobby, the young women had no idea it took her 5 minutes of lookin at the iPad to tell me I could go to the deli. She said down the stairs to the left... I asked twice she said yes to the left.. . so I went.. well its downstairs to the right!!! The day we left, the hotel held our bags as per usual at most hotels in the world. The night before check out, I stopped in lobby and spoke to on of the people with an iPad. She said they close out the account in the middle of the night , put in a later check out time and explained to me she count not tell me that I had to call housekeeping and they would lt me know in the morning. Well that doesn't really work if you are doing early entrance.. so we decide to jut pay up and drop bags at the desk before we went. We did early entrance to EPCOT as a perk of staying at this hotel. I got a text sign stop at from desk by 11 am. so while in EPCOT my daughter an dI went all the way back to the hotel because I got that text which made me wonder why.. well when I got back and it was hot out.. the person with the iPad said.. oh everything is fine.. he cousin not give me an reason why I needed to com back he said you really didn't need to.. I explained about the urgent tone of the txt an the said ohhh I'm sorry.. and that was that!! it took us 45 min in the heat to leave and go back to the park. SOOO next we took a break before going to airport to use the pool I asked bell man for our bags to get out suits. My suitcase was wet! I said something to the young woman and she said .." oh I don't know" and sort of shrugged at me .. And tht was it... We use the locker room after the pool the woman's room was HOT I saw a maintenance person and he said yes someone said something earlier and asked me if it was still hot.. umm YES! BTW otherwise the locker room was clean and they had plenty of towels. We had picked up our suitcases to shower and change for the airport.. Well I noticed BOTH of my bags were WET! Inside my large suitcase i

Lovely location for Disney experience. Not over ‘Disneyfied’. Very relaxing 😎. A nice walk around the Boardwalk in the morning before breakfast is very enjoyable. Easy access to Epcot… walking distance. Boat transport available to Hollywood studios. The Disney Skyliner is lovely to ride from this location.