Disney's Grand Floridian Resort & Spa

マジックキングダムのシンデレラ城が、湖の対面に見られるお部屋で、ベランダから花火が観賞できて、ロケーションは最高でした😄

體驗一般 還可以吧

The hotel is great because it is beautiful, it has an amazing location and because you just feel that you're still in a Disney park when you're there. Some specific things that we liked: - The transport to the parks is great as well - monorail, boat or bus - really good. - We also really liked the character breakfast at Park Fare when we booked that, plus the Enchanted Rose cocktail bar was great. - Watching the fireworks from the swimming pool was really cool. - Exploring the other Disney hotels nearby - e.g. the Polynesian with their own bars, restaurants and activities for kids. But - it's expensive and you don't get the hotel experience you might expect for spending this sort of money elsewhere and you don't get exceptional service. Some specific downsides for us: - Room was OK but not great for the money - you just accept it because it's Disney. - Getting a place to eat isn't straightforward and it gets annoying. You have to book everything through the Disney app - you can't just walk down for breakfast for example. If you don't book somewhere, you are left with the island grill place which is not what you want when you are paying this much for a hotel - crappy food and plastic cutlery. The only buffet breakfast option is the character breakfast at $60 each. Then in the evenings, all the dinner slots between 5pm and 7pm (ie when you want to feed your family) seem to disappear really quickly with long wait times for joining the wait list. We spent waaaayy too long generally on this holiday saying, "where are we going to eat tonight" and it was a stress. In my view any 5* hotel has to have a bar and a restaurant available dedicated to hotel guests for you to eat when you want to. The restaurants are available to all Disney guests and you can't rely on being able to get a decent meal when you need to - especially needed after a long day at the parks. One evening we complained about this and the manager got us a table at one of the restaurants. That was fine for that evening but the experience in this area continued. In some ways it's a bit like being at a vacation club with pools and restaurants available, but then you've got no self-catering facilities. The above are annoying, but you're left with an amazing experience anyway because of the good things about it all. You just have to remember the rules for Disney hotels aren't the normal rules.

Stayed at the Grand Floridan Hotel, the hotel pool is just a breeding ground for thievery! If you don't carry all your possessions with you to either the bar, toilet or even if you go in the pool then you will be lucky if it will be there when you get back! This isn't other guests either this is the staff or what they like to call "cast" Absolutely shocking behaviour from the hotel manager by saying items are in a public place and have been lost or moved by a member of staff for safe keeping?? I've been in hotels all around the world and if things are left then they are still where they were left or put in lost and found - this hotel is a free for all for their staff to take guests property. Disgusting behaviour!!

First time at this hotel, and rainy weekend kept us from a full experience. The lobby is almost completely blocked off from construction but that actually helped our checkin as we sat face to face with a lovely cast member in comfortable chairs with a hand held computer and did not wait in a long line. i did not complete on-line check-in as I wanted to deal with a real person in hopes we would get a room better suited to 2 senior citizens meeting family for Mother's Day weekend. WE were able to get a toaster and microwave for our room so we didn't have to leave the building for breakfast and when i saw the very large shower also asked if bathmats were available for our safety and a brand new one appeared! The only negative was the overly plush pillows that couldn't be squished no matter how hard we tried! My husband actually slept on some folded towels so he wouldn't hurt his neck. We only ate at the grill which was a bit of a disappointment. Most of the flatbread we ordered went in the garbage but the fries were good. Another day's sandwich was much better. I watched the fireworks from the marina right next to our building, a definite plus. I realized too late that we might have called for a ride to the main building for breakfast on our last full day because it was pouring down rain outside and we didn't want to get drenched. But we packed up early and made the best of it at the park later that day with smaller crowds due to the weather.