Hôtels près de Supermarché Hero, Balikpapan

Pertama kali ajak keluarga buat liburan, dapat rekomendasi juga dari teman teman, jadinya pesan hotel ini, sayangnya letak lumayan jauh ya dari pusat kota, jadi ya mau apa apa.pesan via online, tapi untuk kebersihan dan sarapan nya dijamin tidak mengecewakan, hanya saja ada beberapa miskomunikasi misal keberadaan kamar yg saya pesan beda lantai, dan fasilitas kolam renang yg ”katanya” hanya bisa digunakan jika kita memakai pakaian renang, *****tara yang saya lihat kemarin banyak orang tua yg mendampingi anak anaknya tanpa menggunakan pakaian renang yg semestinya, terus kalau bisa yg mengawasi di kolam lebihlah ”humanis” baik dalam bersikap dan mengarahkan, saya lebih apresiasi yg dari pintu depan seperti security, receptionis, dan karyawan lainnya yg bersikap ramah, percayalah bisnis hotel akan bangkit kembali dengan anda menerapkan layanan yg prima, terima kasih atas jamuan satu malamnya, jika nanti ada kesempatan, kami pasti akan kembali

Nice hotel to stay in Balikpapan, location litte bit unique because going high from mainroads, breakfast also unable to request eggs.

This is my second time staying here, and once again, I had a pleasant experience. The room and bathroom were clean, and the facilities were excellent. The breakfast offered a good variety of food, though I hope to see improvements in flavor in the future. Additionally, I noticed that some of the beds are a bit worn and no longer as firm as they should be—hopefully, this can be addressed. Overall, it's still a great place to stay

L'hôtel est fatigué et le personnel n'a pas d'expérience dans l'industrie de l'hospitalité. Room: stayed on the 8th floor. Pillows had strong sweat smell and looked like they haven't been changed in a while. La décoration de la chambre était très basique avec un étage laminé de base. Dans la salle de bains, il y avait du gel de douche et du shampooing complimentaires, mais quand les bouteilles étaient pressées, il était très aqueux et il semblait que le personnel l'avait simplement mis à l'eau ordinaire. L'internet de la chambre était également extrêmement pauvre et je me suis renoncé après une demi-heure d'essai. Le petit déjeuner était une grande diffusion mais pas de haute qualité. Le poulet fritté était dégusté (qui pourrait indiquer qu'il était congelé pendant un certain temps) et les chefs qui cuisinent l'endomie simplement jetaient le gâteau de noodle dans un bain d'eau à moitié rempli et ne pas agiter ou surveiller la cuisine qui aboutit à la moitié d'endomie cuite. La section du petit déjeuner a aussi pu être une grande usine de cigarettes, alors qu'il y avait des sections de fumée. Upside: Grand emplacement dans le cadre d'un développement de centre-ville. Il y a un salon confortable dans le hall qui conduit aux réunions et aux captures de l'après-midi. Le personnel de la salle de salon était très agréable et efficace et s'est éloigné de leur façon de nettoyer rapidement nos tasses et de prendre de nouvelles commandes. L'hôtel est un très contraste avec le sémarang mercure où nous avons passé la nuit précédente.

Great location for business trips, very strategic and easy to access. The room was clean and comfortable, perfect for resting after meetings. The staff were friendly and helpful throughout my stay. Amenities were sufficient and everything worked well. Overall, a pleasant and convenient stay for business travelers. Would definitely consider staying here again.

Book the location because of the location, next to mall and use the gym. Facilities provided are all there, nothing to pick on. Especially love the gym location. the breakfast is great, love the coffee and tea brew in the 'sock'. Good selections. Staffs in front desk to fnb, etc are polite and kind. Room is of decent size, basic for the price paid. It is clean in general. The toilet needs serious renovation. Taps, showers are OLD, accumulated rust, layers of molds at back of sink. The shower walls are all dirty between grout lines. It is clearly years of accumulated dirt and moisture that cannot be removed anymore. It needs serious revamp. I should have taken pictures of the shower, afraid I didn't think of it.

The hotel in general is poorly maintained and not clean. Some of the toilets in the lobby area were out of order and dirty/stained. The sink in our 3 rooms were cracked in the middle and plastered to keep the slabs together, however the drainage water keeps on dripping down to our feet everytime we used the sink. The bedsheets, pillowcases were not freshly new when we checked in, all the safety lockers were not working after seeking help from the maintenance, and all the fridges in all 3 rooms were either broken or missing. The aircon in our rooms were working well, however,  the aircon at the breakfast area were not working. Other clienteles were trying to get the best sitting location near the air blowers provided. we ended up sitting next to an open doorway for breakfast to get some fresh morning breeze. Food selection were limited, and the local spread was somewhat not as tasty or as fresh as other local hotels we have stayed before. We can see that the hotel used to be a grand and beautiful place, it is just a shame to see such a majestic building as Tjokro has lost its sparkle..

Lokasi hotel ditengah kota ..dekat dengan mall ..cukup berjalan kaki sudah sampai. Terdapat kolam renang dan fasilitas room service yang ramah.... Nampaknya sarana prasarana sudah banyak perbaikan

Installations: bien que plus anciennes, l'entretien est assez bon. Santé: chaque jour, il y a des personnes spécialisées dans la baignoire, et c'est très responsable. Environnement: Salle de vues maritimes, piscine de vues maritimes, paysage agréable. Très satisfait.

pertama dapat kamar ada kecoa, bau dan super lembab😢 padahal dah 2x nginap disini dpt unit yg aman tapi minta ganti resepsionis dan untungnya bisa diganti terus kamar yg sudah di ganti bermasalah di ac kamarnya yang ga dingin sama sekali😢😔 tapi untungnya lokasi apartemen strategis jadi mudah kalau mau kemana mana