Hôtels proches de Victoria Memorial, Calcutta

I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

Not up to the mark and very satisfied not up to the mark rooms or small bath rooms or not good price is higher u can go direct and u will get cheaper hotel bathroom sleeps

Property point of view it is very near to the airport. As it is beside the jessore road town buses, taxis, autos, totos everything is available just infront of the gate what to say about the delicious food! very very tasty and higenic. Room service is excellent. The hotel boys are always ready to serve. Within no time they reach and ask what you want sir. That's why my opinion is that it is an excellent hotel in kolkata

Un hôtel au sud de Calcutta. Bien que vous puissiez voir le développement de la construction de métros en Inde, il y a quelques cabanes à proximité. Il y a un centre commercial près de la ville d'Athènes et une place de cuisine. La chambre est grande et propre. Le lit est très dur, donc s'il vous plaît y compris. En tant que bébé, １２００ yen est très cher, mais je suis convaincu que le petit déjeuner est également inclus (mais peu de places à manger près de lui)

We had booked 35 rooms in the month of September'23 for our marriage party in 18th-20th January'24 for 3 days. Just 1 week prior to our check-in we get a call from the hotel that there is sewage problem in all the rooms above 2nd floor due to which they had to shut down all the floors and they cannot honor our booking and have to shift us to another mediocre property about 1 km away. Due to peak marriage rush we were helpless as it was last moment and had to agree. They provided us with 10 rooms at Regenta Inn Larica and 25 rooms at NPG Hotel Kolkata. We were shocked to see that another marriage party was checked in on the same day at the hotel. The hotel did not honor any of the commitments that were agreed upon. Our marriage party was divided and all our functions were spoiled. The banquet hall on the 1st floor was not provided, instead a smaller banquet was provided on the 7th floor with no amenities. Our caterer was threatened to vacate the kitchen on the same day for the other party's caterer. All the staff misbehaved with my father-in-law and all the elders making it the worst experience. We were humiliated infront of everyone whom we had invited for the wedding. This hotel and it's management are fraudsters. These greedy people destroyed our whole marriage experience. Please do not book in advance with this property, these people have no ethics, they can go down to any level to satisfy their greed.

Hotel relax is one of the best hotels in this college street road, kolkata. All the staffs are good nature d and laborious. They treat the customers very well. Good food, according to their choice, are available. I like the food very much.

Il est agréable de rester à cet hôtel mais certaines besoins à mettre en œuvre, y compris la nourriture. 1. Assez bien pour laveur de la salle de bains, il sera très humide pour que nous puissions nettoyer cette eau à temps mais ne puissions pas contacter à chaque fois pour le service de la salle de nettoyage. 2. Le refroidisseur air / chambre doit toujours être disponible pour que nous puissions sentir l' odeur de tout invité ou couple entrant dans la chambre mais pour cela , nous ne pouvons pas nous contacter pour la garde de maison chaque fois que nous devons nous sentir bien . 3. C'est ma troisième visite à cet hôtel et j'ai vraiment aimé les aliments à la fois quand j'étais ici, mais ce janvier 2024, il n'était pas aussi bon que la dernière fois. La porte de la salle de bains n'était pas bien capable de fermer complètement. Une fois que j'ai été en équipe d'hôtel, j'ai été contacté pour les travaux de réparation mais le temps n'était pas en accord avec moi, comme je reste en majorité.

Nice experience but the location is not suitable for all. Rooms are clean and tidy. Room service is very good. Good behaviour. Walkable to new market and metro station

It was a good 5-6 days stay. Hotel’s food is good. Room was clean and the services were good. They allow zomato and other delivery services if you do not want hotel’s food.

The Hotel rooms are really marvelous about decorations. And the food is really worth of the money. And the helping of every member from ”Arrival to Departure” thereby. It's a such of heavenly feelings on there. ❤️While you will have seated on the Restaurant. Which is on the road fence side. I thought the real American version , whichever I was in India. The place is too soothing. And the each people & about hotel managements are managing everyday's of their stuffs particularly.