Exe Las Palmas

L'hôtel est plutôt bien situé. Le petit déjeuner correct. Bonnes chambres. Horaires courts de la cafétéria.

Bon emplacement et meilleur service, installations qui pourraient être améliorées, lit confortable et propreté

Ben hier vaker geweest mooi hotel vriendelijk personeel kom hier graag

When we booked the hotel it iI requested a double bed so when we checked in it was two singles so I spoke with reception and they said we could swap tge following day, I then asked about the coffee machine not being in the room as stated and was advised that had changed but could get a cup from the restaurant when open. The following day our room was changed to a lower standard than before and the double bed was two singles pushed together with a double sheet and faulty windows whistling all night. The free water we had to ask for every night and on the last night the receptionist refused saying we weren't entitled! I explained it was on my booking and he simply replied rules have changed and wanted my room number to charge us. I went back to our room so annoyed over a fifty cent bottle of water so returned showing my booking and he said he would remove the charge off the room. What a shame little things can ruin a stay when they profess to be 4 star when in reality probably only 2 star.

Just back from a week's stay at this delightful hotel. Staff were tremendous especially the welcome you got each morning from Vanessa and the friendly/helpful service provided by Irene on reception (including booking a car hire). Hotel is perfectly located for the beach and of course their lovely roof terrace afternoon. Breakfast provided excellent choice with good quality fayre. All in all would happily return to this hotel. Many thanks Raymond

Exe Las Palmas has great service and the rooms are spacious, very clean and tidy. It’s simple but great on a budget for a couple of nights.. Staff are lovely. I would say technically 4.5 stars as you don’t get coffee / tea facilities in the room. But you do get a fridge. Shower is powerful and large

Fading. Could be 5 stars but is only 3.5. The staff are nice but the main reason we used to stay here was the pool. However that now does not open until 12..or later some days and it closes at 7pm. Therefore on arrival it was closed and on check out day you cannot use it at all. The bar has no draught beer...just a few bottles and closes at 4 pm. Many people were trying to order during those times but nobody was there to take their orders. Sat and Sun there were 30 people plus on the roof until 8pm and wanted to spend their money but could not! Madness. Some days there was a life guard sitting by an empty pool and other days when the pool was busy..no lifeguard. The Aircon works but is noisy. The TV is an antique and most channels do not work. There was a heatwave but you get one free water each on day one but no more than that even if you pay for 7 or 14 nights. Wifi works but you have to login everyday. Hotel is in a great place but Las Palmas is noisy, dusty and a little fragrant at times! If the main company, Eurostars would look afresh here and spend some money on a refresh then this could be a 5 star. Until then we will stay elsewhere, most probably.

Nice hotel, spacious bed rooms with mini fridge. Clean and well presented throughout. Great breakfast buffet with hot and cold options. Kettles are free to borrow for the bedroom. Beds were comfortable and sockets were numerous. The location is great with a short stroll to the beach (200 yds). The bus station is near enough to walk to with cases to catch the airport bus. Bars and restaurants are plentiful in the immediate area. Tourist attractions are also close. Buses to travel to the old town stops 200 yds away and it’s cheap, regular and easy to use. Pay on the bus with a credit card. It is possible to explore further afield as public transport buses are available to travel all over the island. Our holiday was enhanced by advice and guidance from the hotel reception staff especially Mahy and Natalia. Their language skills enabled us to decide on where to go, how to get there and they gave us an insight into the local culture. They explained things to us that we didn’t understand. (English speakers were few and far between in resort. )Their help was invaluable and we were grateful for their time and patience. The hotel only has only Spanish speaking channels on TV . No BBC news, no subtitles, no World news or Euro sport. We were out most of the time so it wasn’t a major issue but it would have been nice for some downtime. The view from 505 was next doors living room so it felt intrusive if we had the blinds down. However this wouldn’t put me off booking this delightful hotel again.

Great hotel in an amazing location, literally walking distance from restaurants, bars, transportation, beach, port, market. Very nice staff, very helpful. Clean, large rooms. No views, but accessibility to everything makes up for this. Rooftop pool, solarium, hot tub & bar area. Good breakfast & long breakfast time. Check out is 12 which is very useful