Budget Suites of America - Las Vegas

This hotel will lure you to pay deposits and they tell you to give it back but actually they wont. I paid 150 deposit and asked me another 600 for my pets which is not necessary coz I gave it away after 3 days. They wont return it. Their rent is too high it’s 437 per week. There are roaches. The employees are rude and they tell you things so you pay them

Sean at the front desk would not address concerns for the fire alarms that were going off, no one answered front desk calls, and went off twice with no explanation that the buildings “had new fire alarms” installed — do not stay here— they do not throughly check backgrounds — had another unruly neighbor making noises and banging on doors that they “dealt” with— did not indicate when they were actually leaving the property since they were actively rattling door handles — they have no concern for safety of their guests and he happily said no refunds with a smile on his face with no apologies for the inconveniences or the concern for my safety. Poor customer service. Communications are NOT that hard especially when your guests are residents. And refused to give out the GMs email.