NH Leipzig Messe

Acogedor

房間可以，我住了四天，房卡總失效要去前台刷一下

We believe in your NH brand and stayed in both Dresden and Munich on this trip, which were excellent hotels that fully met our expectations. Unfortunately, however, the Leipzig Messe did not. The location of the hotel is not good, which I think is unavoidable since the hotel is for the "Messe". However, the quality of the rooms and furnishings were so poor that it was hard to believe that this was a four-star hotel. The most painful incident was that our room was unusually hot. The outdoors, the area where the hotel reception is located, and even the hallway in front of our room were much more comfortable than our room. I went to the front desk and asked the front desk lady to take care of the problem. She did not even check the room and lied to me, saying that the air conditioner setting should be set to "1" (it should be set to the highest setting, 3). In the end, no matter how we changed the setting of the air conditioner, we could not escape from the heat and could not sleep at all. I don't know if the design of this hotel itself is bad or if the people working in the hotel have no pride in their profession, but if this continues, I bet we will never visit this hotel again.

Not bad as a business/ conference hotel. Good breakfast with some vegan options, good size, clean rooms ( if a little dated in the decor) and friendly staff. Beds are way too hard but this is the case in all Nh hotels. My main problem with Nh is the front office staff who, in the case, were friendly but not really helpful. Despite multiple requests in advance that the company name be added to the bill it was still wrong when checking out. Only solution to broken sink plug was to move rooms ( was already unpacked and quite happy with room) , little knowledge of the surrounding area ( restaurants etc) . I seem to see this in all Nh front office staff wherever I go)

Worst service ever met We waited for the check in approximately 45' minutes Next day we requested for a taxi to the fair because it was snowing and there is no public transportation around. half an hour before our requested time they called us to say that there was no taxi available. We requested for a shuttle bus or a drive to the fair due to weather conditions, but they said there is nothing they can do, so we walked 15' in the snow. However the worst ever behaviour we had was from the 18years old kid working in the restaurant who threatened to call the police, if we don't cone down from our room to sign the dinner paper. Situation is as follows: we went for dinner, we give our room.no for the dinner bill, we were in the restaurant for 2,5 hours (nobody during this time ever come to ask us to sign anything), when we left we went to the reception asking whether we can do the check out and pay restaurant and close our bill. Reception told us we could not do check out at that time, but tomorrow morning. Few minutes after we got a call, from the restaurant asking to come down and sign the paper, otherwise they will call the police. When I went down this 18years old boy, told me this is Germany, here we pay our bills and for those they don't they call the police!!!! This is Germany I suppose

The hotel belongs to the very good ones direct at the Leipzig Messe, friendly staff, very clean. The restaurant - with long opening times of the kitchen - serves 3 meals a day in a perfect quality. Try the tomato salad :). The rooms are in a good shape. I´ve been here already long years, always a good high level. Highly recommended !

If you are at a conference at the Leipzig Messe then this is a great hotel. The rooms are large with a good desk space for working and a door between the bedroom and bathroom. Fantastic for my husband and me as I get up about 2 hours earlier than he does. Also, very comfortable beds and quiet location. Staff were always very helpful and breakfast and dinner were good. Very good on the eco front too and sustainability.

pleasant and comfortable stay during car trip from Berrlin heading South. Good value for money. Convenient location near highway, but excursion into town takes time. Great room, though renovation might be soon, good breakfast

A very average experience for my taste. The reception was friendly, but incompetent. They made many mistakes and didn't give you the feeling that you're in good hands. Very expensive and worn-down rooms. We payed 120-170+ Euros a night and the rooms appeared very old and worn-down. On top of that, we only had one towel and one blanket even though we booked a room for two. We had a very 'old' smell + heavy allergic reactions due to the carpets which appeared to be very old. Besides, the reception booked a strange amount from one of our cards, which was then reverted. When we asked them about said amount, they said it was a pre-authorization. Didn't get a bill until I asked for one. The room and parking cards stopped working every day. The staff is friendly though and the restaurant + breakfast is very good.