FairBridge Inn & Suites - Lewiston

Was not able to stay with Fairbridge in Lewiston due to a back injury that occurred the morning of the first day of a reservation for a 2-day stay. Even though it was too late to cancel the reservation, I attempted to once I had arrived home late the same day, hoping the extenuating circumstances would at least gain me a credit for one of the two days. No dice. Lesson learned, and being in business myself, I fully realize that there must be rules that managers and team members must follow to ensure the sustainability of a business; however, there are also exceptions to those rules if extenuating circumstances occur and are reasonable and legitimate.

Was alright stay. Wasn't bothered and had no problems booking extra day or the adding on of my dog. Was given a bag with a dog waste bag and a dog biscuit.

Stay away, this was the worst experience I have had at a hotel, I had no hot water not even warm ( I was needing a shower before meeting my adult son for Mother’s Day dinner ) I was late ( moved all my belongings to another room on a different floor .. room had crumbs on rug ( not mine) , so hadn’t been vacuumed.. get home wanting to watch TV and TV doesn’t work .. I was tired and not impressed with having to be late , moving rooms and dirty rugs so now I have 2 employees in my room late at night I just wanted to go to bed and watch TV they finally figured it out .. and the front desk manager ( Colleen)asked me not to return the next night and she would be giving me a full refund for both nights .. ( I stayed 3) while I have paid for 3 nights and still waiting for my refund ?? I sure hope they make this right ..