Avis : Old Town of Lijiang · Anyu Hotel

Réponse de l'établissement: Dear Anyu family, please accept the sincere greetings from Dayan Anyu, especially thank you for your busy schedule to leave us five points, thank you! In the future, whether in Dali, Sanya or Hangzhou, ANYU service team look forward to serving you again, thank you again for your praise, I wish you all the best! -Dayan Anyu

Réponse de l'établissement: Dear Anyu family, please accept the sincere greetings from Dayan Anyu. Thank you for your comments and sharing. I am very happy to know that you have had a good time in Anyu. I hope to have the opportunity to serve you in the near future. Thank you again for your favorable comments. I wish everything is well -- Dayan Anyu

Réponse de l'établissement: Thank you for taking the time to share your kind feedback! We’re delighted to hear that you enjoyed our hotel’s design, afternoon tea offerings, and the helpfulness of our staff—especially with your luggage. Your appreciation means a lot to our team. Regarding your observation about children, we sincerely apologize for any inconsistency with our "Over 18" policy. This is typically strictly enforced to maintain the tranquil ambiance, and we will review this matter internally to ensure better adherence in the future. We’re grateful that it did not affect your stay, but we truly value your understanding and will take steps to improve. It was a pleasure hosting you, and we hope to welcome you back for another peaceful and enjoyable experience.

Réponse de l'établissement: Dear An Yu Family Members,Greetings!Having read your message sharing that, after traveling to over 60 countries, you still consider An Yu "one of the best hotels you’ve ever stayed at," we are both deeply moved and filled with a sense of responsibility. Your recognition is not only a tribute to our team but also reinforces our belief in the global resonance of the "Quiet Luxury" philosophy—true luxury lies in creating serene sanctuaries for weary souls.Your praise for our service reflects our unwavering commitment: replacing mechanical routines with proactive observation, bridging cultural gaps through genuine care. Whether it’s the handmade welcome gifts or heartfelt farewell tokens, every detail embodies our pursuit of "invisible care"—quiet warmth without fanfare.The hotel’s design language (minimalist lines, soft lighting, intimate layouts) aligns perfectly with your preferences, born from our mission to craft "sanctuaries for the soul" for urban elites. Our 24/7 dining service extends this philosophy, offering not just sustenance but star-rated culinary creativity, ensuring even tranquil moments are enriched with exceptional flavors.Being honored as the living embodiment of "Quiet Luxury" in your global journey is our greatest privilege. We eagerly await the day you return, crossing time zones once more, to rediscover the familiar serenity and warmth that exceed expectations.-DAYAN ANYU

Réponse de l'établissement: Dear Anyu Family,Hello! We sincerely appreciate your choice of Anyu Lijiang Hotel and for sharing such precious insights about your stay with us. Your recognition is the greatest encouragement to our team, and we will strive to turn this warmth into even better service for every guest who walks through our doors.Regarding the highlights you mentioned:🌿 The Magic of Location: Balancing the bustling charm of the ancient town with serene, less-crowded tranquility is at the core of our design philosophy. The Yulong Snow Mountain is not just a picturesque backdrop, but also a poetic presence guarding every guest’s dreams.🛋️ Spatial Harmony: The fusion of traditional Naxi elements with contemporary design stems from our exploration of "ancient town rebirth." We hope future visits will let you feel the breath of our spaces through finer details.☕️ Culinary Rituals: From meticulously crafted breakfast sets to daily afternoon tea and fresh fruit juices round-the-clock, these "rituals of urban slow living" are lovingly prepared by our team. Thank you for appreciating our fruity beverages—we’re already excited to upgrade our seasonal selections!

Réponse de l'établissement: 親愛的安隅家人，請接受來自大研安隅的誠摯問候，感謝您的寶貴時間與精力給安隅留下細緻點評，安隅全體團隊成員感謝您的用心，知道您在安隅的體驗是滿意的，小夥伴們都特別高興，我們都希望不辜負任何一位選擇安隅的家人朋友，也希望每一個來麗江的朋友的旅程能因為安隅而更加充滿回憶，安隅全體成員期待與您下次再會，祝一切安好！——大研安隅

Réponse de l'établissement: Dear Anyu family, thank you very much for taking the time to write down the exquisite praise, in this sentient beings we can serve to you and feel honored, we are also very happy to know that you have spent a happy time in our Anyu! I really want to say thank you and look forward to having a better experience when you come back in the future. Thank you again for your praise and recommendation to other guests, we look forward to serving you again, wish you all the best! -- Dayan Anyu

Réponse de l'établissement: Thank you for your positive review! We are thrilled to hear that you enjoyed your stay with us. Your recognition is our greatest motivation. We are committed to providing high-quality service and a comfortable experience at reasonable prices. We look forward to welcoming you back, and we will continue to offer you the best service possible. If you have any requests or suggestions, please feel free to let us know. Wishing you pleasant travels!

Réponse de l'établissement: 親愛的安隅家人：您好！感謝您選擇入住麗江古城安隅酒店，並用心寫下這段温暖的分享！得知您喜歡我們的房間設計、舒適的床品以及豐富的早餐，是對我們最大的鼓勵～古城裡的慢生活因您的到來而更添美好。 您的滿意是我們前進的動力，我們會繼續在服務細節上精益求精，無論是離別小禮物還是餐廳出品，都希望能帶給每位家人般的驚喜。期待下次您再來麗江時，我們還能為您奉上更貼心的體驗！ 祝您旅途愉快，生活順遂！ -大研安隅

Réponse de l'établissement: 親愛的安隅家人，請接受來自大研安隅的誠摯問候，感謝您的寶貴時間與精力給安隅留下細緻點評，安隅全體團隊成員感謝您的用心，知道您在安隅的體驗是滿意的，小夥伴們都特別高興，我們都希望不辜負任何一位選擇安隅的家人朋友，也希望每一個來麗江的朋友的旅程能因為安隅而更加充滿回憶，安隅全體成員期待與您下次再會，祝一切安好！——大研安隅

Réponse de l'établissement: Dear Valued Guest, Thank you for choosing our hotel and sharing such wonderful feedback! We are thrilled to hear that you enjoyed our service, breakfast, and afternoon tea—your recognition is the greatest motivation for our team. Your kind words about our staff have been shared with everyone, and they are truly encouraged. We are also honored that you recommended "Lijiang Guides" with Keith and Apple. Their expertise indeed adds a special touch to the Lijiang experience. We look forward to welcoming you back for another outstanding stay in the future! -ANYU

Réponse de l'établissement: Dear Anyu Family：Thank you so much for your review and kind words about our hotel! We are thrilled to hear that your stay near the ancient town of Lijiang was such a delightful experience. Your satisfaction is our greatest motivation, and we are committed to providing thoughtful and attentive service to every guest, ensuring you feel right at home. We are truly pleased to know that you were satisfied with the service provided by our staff. Whether it was preparing a breakfast package for you or taking care of other details, these efforts reflect our team's dedication. Your recognition further strengthens our resolve to continue delivering exceptional service. We look forward to welcoming you back to Lijiang and hope you will choose our hotel again. As always, we will provide you with warm and attentive hospitality. Wishing you pleasant travels, and we can't wait to see you again! Best regards, Dayan Anyu

Réponse de l'établissement: 親愛的安隅家人，看到您好評真的是感恩，謝謝您的認可 ~~~安隅是一個富有年輕活力的酒店， 以簡約的風格、温馨體貼的服務向遠方的家人們提供如家般温暖與服務。您的肯定是對酒店最大的支持和鼓勵， 我們會用心服務好每一位家人， 期待和您的下次相遇。 —大研安隅

Réponse de l'établissement: Dear ANYU family, please accept the sincere greetings from ANYU. Thank you very much for your detailed comments. Thank you! In the future, whether in Dali, Sanya or Hangzhou, we look forward to serving you again. Thank you again for your kind comments and we wish you all the best! ----ANYU lijiang