Jinmao Pureal Mountain Lijiang

Despite the unfavorable weather during our 3D2N stay, the team at Jingmao Purealx Hotel went above and beyond to make sure we had an enjoyable experience. A big thumbs-up to the front desk staff, the stargazing team, and the young chap who works at the café and bar — your hospitality truly stood out and made a difference! The room may show some signs of age, but it carries a certain charm that adds to the overall atmosphere of the stay. It was cozy, comfortable, and perfect for our two nights. Thank you, Jingmao Purealx Hotel, for your warm service and genuine effort in making our stay memorable despite the weather. We really appreciate it and would love to return someday under clearer skies! 🌟

My stay at the hotel was truly wonderful. The decor and design are absolutely beautiful, seamlessly blending modern luxury with the natural surroundings. The staff provided exceptionally attentive and comprehensive service, making us feel well-cared for throughout our visit. The activities offered, such as stargazing, were unique and a fantastic way to experience the location. We encountered only one minor issue: as overseas travelers, we found it a bit difficult to contact the hotel prior to our arrival. It would be incredibly helpful if there were an option for email or WeChat messaging for international inquiries. Furthermore, the hotel's amazing packages (like the upcoming Geminid Meteor Shower offer) are a hidden gem if you have wechat to lookup their upcoming offers. Given the exceptional quality, service, and unique experiences, it's a standout value. While the service is fantastic, non-Mandarin speakers should be prepared for a primarily Chinese-speaking environment, as the hotel caters mainly to the domestic market. Additionally, do research the climate before booking as the summer to early autumn months the cloudy and rainy weather may obscure the mountain view. Overall, this was a fantastic stay, and I would not hesitate to return. Highly recommended for those seeking a luxurious and tranquil mountain retreat!

Excellent hotel at the foot of Jade Dragon Mountain. Room size is large and clean with nice view facing the snow mountain. Golf course is just next to the hotel and had shuttle service for golfer. Highly recommended!!!

From the moment we arrived, we were blown away by the hotel’s outstanding service standards. Every member of the team was incredibly welcoming and helpful, making us feel genuinely cared for throughout our stay. Special thanks to Lucass at the front desk, who was always warm and attentive, and to our personal butlers, Zola and James, whose thoughtful support and attention to detail made a world of difference. What truly set this experience apart were the many personal touches that made our stay unforgettable. We were given a daily programme schedule, and when they heard that I injured myself, they provided me with medicated spray. On my birthday, the team also specially arranged a cake for me — such a kind and memorable gesture. Complimentary transport to and from the visitors centre made our excursions seamless and stress-free. One of the standout moments was during breakfast, when we mentioned in passing that we really liked the lychees. To our delight, the chef personally packed some for us to take away — a simple yet incredibly thoughtful act that reflects the heart of the hospitality here. If you’re looking for a place where genuine care and thoughtful service are part of the everyday experience, this hotel is a perfect choice. We left feeling refreshed, appreciated, and already dreaming of our next visit.

I stayed for two nights at the end of May and had a truly pleasant experience. Communication with the hotel was smooth from the start, and the check-in process was quick and hassle-free. I especially appreciated the personal room introduction provided by the staff—it was a thoughtful touch that made me feel welcomed right away. The welcome fruits and snacks were a lovely gesture, and every query I had—whether about the dining menu or room service request—was handled promptly and courteously. I was also touched by the small daily gifts, which added a personal and memorable touch to the stay. The hotel offers a variety of activities, which I unfortunately didn’t get to explore much this time. I’d definitely love to return and experience more of what the property has to offer. Thank you once again for taking such great care of us during our stay. Highly recommended!

We moved to this hotel after staying in Lijiang Old Town for 4 nights and it did not disappoint. Right from the start, the hotel decorated the room with birthday greetings upon learning that it was our birthdays and offered complimentary birthday cakes during our stay. The room and facilities were impeccable, clean and spacious. We ordered room service from the restaurant, which was inexpensive and tasty. We also enjoyed the activities offered by the hotel, and took up the photography package and learnt how to make Lijiang perfume bags. The buffet breakfast was sumptuous and had a good mix of traditional and international options. The restaurant also had a commanding view of the Yulong Snow Mountain, which we enjoyed on the second morning of our stay. All in all, we will recommend this hotel if your budget allows. The only area to improvement would be the hotel transfer to the tourist centre: the car could very well drop us at the doorstep of the centre instead of the main road outside the centre and we had to walk in which took us around 10 mins.