I booked a stay at Good Morning Lisbon Hostel from the 5th to the 10th, but after a poor experience, I decided to leave early. When I requested a refund for the unused nights (which should be three nights), the staff made the process unnecessarily difficult. • When I first inquired about a refund on the morning of the 6th, I was told I might only get one to two nights refunded, even though I was clearly leaving early. • The front desk claimed that because I paid in cash, they might not be able to refund me in cash, and that I’d have to receive it through PayPal—which makes no sense. • The staff had to call the manager, who was on vacation, meaning I had to wait hours just to get a basic response. • The food quality was subpar, with overly salty and unbalanced flavors. • Many of the travelers were openly hostile, creating an uncomfortable atmosphere rather than the welcoming vibe a hostel should have. If you’re considering this hostel, be aware that refunds are difficult to process, the food is mediocre, and the social environment isn’t as friendly as advertised. I wouldn’t recommend staying here unless you’re prepared for these issues. Booking id: YS9170
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