This hotel is an absolute gem! We were welcomed by an elephant right outside the entrance, as well as a festive traditional band playing xylophones at our arrival. Reception staff and porters were friendly and provided us with lemonade drinks and free hand massages while we waited for our room. The newly refurbished rooms are stunning and has everything needed for a comfortable stay, with the most beautiful gardens and river views. The service is amazing - all the staff are friendly and helpful. We felt so spoilt. This was a mom and daughter trip, for my mom’s 70th birthday and it was so special! Special thanks to Linda and Thomas for arranging a birthday surprise for Mom! All the staff are so warm and caring, I would have loved to mention them all! The food and cocktails were great, so thanks to all the chefs, kitchen staff and waiters! We went on a festive sunset cruise on the spectacular Lady Livingstone and what a treat that was! The staff and service and Du Toitskloof wine was lovely! We also enjoyed a tour of the falls and very special safari river lunch, arranged by Wild Horizons. The hotel is just 10 minutes from the falls and close to town. A truly spectacular and memorable stay! I would highly recommend this hotel. Thanks to Ritz Travel in South Africa for the seamless package and travel arrangements.
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