HENTIQUE PINECONE HOTEL

The surroundings around the hotel is very serene and close to most tourist places though you still need a car to go round tianmu lake on Liyang No 1 road. I love the bamboo sea forest the best! I was not aware that the hotel I booked was mainly for family with Children! We have a room with dinosaur blankets!

The service at the hotel was excellent, they were polite and very helpful. Any questions that you asked, they answered without hesitation. Overall the staff, were the best if I have to compare with other big and small hotels that I have been to. My friend and I booked the hotel together. The rooms were very very nice. We loved them. It was easy to travel around the resort, they have golf carts that can take you around the resort. So many activities to do there. You need to speak a little bit of Chinese though. But in case you don’t they will find someone to help you there. The hotel package we took included the hot springs, spar and breakfast. It was worth it. The springs are the best. There is also an infinity pool. The people there are very helpful, great service. It was easy to spot two foreigners but they treated us with so much kindness, especially the man and woman at the fish spring and the little cafe there names: 张浩川, 张刘纪 and 彭玉琴. So Hentique hotels and resort is huge. The area and the activities you can do there are plenty. You can get on a helicopter(480rmb), boat(272rmb) it includes going to the islands and mountain hiking, horse riding and many more. You just have to come with a good budget. Breakfast is at the big hotel that has a great view of the lake. Hentique pinecone has different restaurants around, the food is between 100 -300 per person. I suggest you bring snacks because there aren’t any shops close by. The big hotel has a shop where you can buy snacks for a price, and an all day restaurant. We ended up moving from hentique pinecone hotel to the big hotel but paid a little bit more and was worth every penny. The hotel really good, with a nice view, the manager on duty that day August 16th 2023 was the best manager, I forgot his name. His English was very very good. He answered all questions and helped us transfer from 松果 to the big hotel. Having being in China for a long time, this was the best trip ever, with the best service. We will surely go back to this place. Best service ever. Keep up the good work!!!

整體來説，不要週末去，幾百塊去住住還可以。温泉環境不錯。 更加適合家庭出遊，帶家裡長輩，因為他主打的温泉 對於純親子家庭來説不太好，室內遊樂場設施不夠，户外遊樂場太熱，下雨天也不方便，各種玩樂項目也都是要户外走路的，不便利。而且項目亂七八糟，眼花繚亂，活動地方散落，體驗感一般。 管家服務形同虛設…全程都沒感受到任何服務

這次在涵田度假村的體驗非常好，本來定的是松果酒店，告知我們沒房型了免費升級了湖景房，落地窗絕美一線湖景，酒店設施非常齊全，吃喝玩樂俱全，早餐很豐富，玩的那天還有一場户外草坪婚禮，酒店服務人員態度也非常好，行李幫忙送到酒店，去度假村吧的任何地方都有接駁車，李愛蓮阿姨送我們去聆湖灣樂園，一路上逗我們寶寶説説笑笑，大家歡聲笑語開心極了，員工幸福感體現出酒店管理和福利應該是不錯的，有機會下次還會再去，體驗温泉和無邊泳池！！

第一次帶寶寶出行，選擇了距離南京最近、性價比最高的涵田，兩天一夜的體驗太完美了！經理王傑第一時間聯繫我並加了我的微信，不僅發了酒店的定位給我，還發了酒店的詳細介紹，遊玩過程中有問題也隨時快速解答，讓我們的旅程更加輕鬆愉快了，十分感謝！

一次非常好的住宿體驗。 設施齊全舒適，衞生整潔，房間設計簡潔實用，佈局合理。因為整個度假村很大，所以配有接駁車，幾乎是隨叫隨到，非常便捷。 我們的行程大多安排在酒店之外，如果家庭出遊，不想出酒店，也可以找到適合不同人羣的觀光休閑方式。 感謝酒店王傑經理的認真負責，其他工作人員也很熱情周到。