Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement9.3
Commodités9.2
Service9.3
Propreté9.3
Filtrer par :
Trier par :
Toutes les évaluations(63)
Évaluations positives(43)
Évaluations avec photos/ vidéo(4)
Très bien situé(7)
Évaluations négatives(2)
Invité
Chambre Supérieure (lits jumeaux)
Séjour au juin 2025
Entre amis
20 évaluation
10/10
Exceptionnel
Publiée le 14 juill. 2025
The location is absolutely perfect just 3 min away from Piotrkowska street. The room was quite spacious and comfortable.
Traduire
Invité
Chambre Supérieure (lits jumeaux)
Séjour au nov. 2023
Entre amis
10 évaluation
9.0/10
Excellent
Publiée le 18 déc. 2023
Great location next to a huge shopping mall. Comfortable and clean room with plenty of good restaurants surrounding.
Great stay, friendly staff. The experience was perfect from checkin to checkout. Excellent food and clean rooms. Even small present for kids - this is what hospitality is like for families traveling with children. Happy to come back for next trip.
Traduire
Invité
Séjour au mai 2024
Autre
2.0/10
Publiée le 6 juin 2024
Very bad hotel, I stayed here with my daughter for one night. Nothing seems to work right in this hotel. Service very bad. My room was not ready for arrival. I had a problem with the air conditioning and I called the reception and unfortunately the gentleman told me that he was alone at the hotel and that he could not help me. Only change the room, but since he is alone, we have to go to the reception. Really alone in the whole hotel? Where is the hotel service? Is that 4 stars? We had a very bad sleep because you can hear cars and especially trams from outside. After the emergency, I had to move at night. I do not recommend this hotel at all.
Traduire
Invité
Séjour au avr. 2024
Autre
10/10
Exceptionnel
Publiée le 30 mai 2024
Beautiful hotel, with good value for money. Spacious room with all comfort you need. Nice breakfast area with plenty of fresh and healthy options. On walking distance from the centre and Piotrkowska with plenty of bars en restaurant options.
Traduire
Invité
Séjour au juill. 2023
En famille
10/10
Exceptionnel
Publiée le 16 août 2023
Great and modern hotel in downtown Łódź. Excellent service in the hotel bar by Maria. If all hotel employees were like her, nobody would stay home and have a beer in front of a TV set. Thanks a million, Maria. And the best for your upcoming vacation. 😃
Traduire
Réponse de l'établissement: Dear Andytraveler5109, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Lodz Hotel. It is always a pleasure to receive positive feedback. I will share your comments with Maria. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Yours sincerely, Jerzy Boguszewski Guest Experience Manager
Invité
Séjour au juill. 2023
En couple
10/10
Exceptionnel
Publiée le 16 août 2023
Very good and comfortable hotel in the city centre. Large underground parking next to the hotel with direct hotel access. Comfortable room with good amenities. Very good breakfast with superb selection, some food was really good, very friendly staff and good coffee.
Traduire
Réponse de l'établissement: Dear slawoczuz, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Lodz Hotel. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future. Yours sincerely, Jerzy Boguszewski Guest Experience Manager
859muneeraa
Séjour au juill. 2023
En famille
6.0/10
Publiée le 16 août 2023
Small hotel nice atmosphere but the service is not a 4 stars hotel the cleanliness is not that much , when I arrived i asked for someone to help with my luggage the front desk neckolas offered to help me he was so helpful and corporative but when checked out asked for help no one is there to help despite that the staff at the front desk has nothing to do. The food is not ok for musilums you have to eat either pancakes or waffles or eggs every day !! Actually I didn’t felt good but it is ok overall
Traduire
Réponse de l'établissement: Dear Muneera A, Thank you for taking the time to tell us about your experience at the Novotel Lodz Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jerzy Boguszewski Guest Experience Manager