Avis : The BoTree

It is by far my favorite hotel in London. The staff is very helpful especially Bianca, Fareed, and the manager. They have been very welcoming and very supportive to enjoy my stay with my family (my wife and my 3 kids). Their attention to details of comfort is highly appreciated. I got supervisors checking if everything is ok, and I get a message in my phone if a half day passed to double check if they want my room to be cleaned as they have been seeing the privacy sign was on from last night. Wonderful experience.

BoTree is one of the best I have stayed by far in London. You are greeted by the friendliest team from the guest relations to the concierge and even the bartenders. They all left me a lasting impression and I will be back definitely! Special shout out to Bam, the best guest relations officer I have met. Thank you Marco and Simone from the concierge team as well. They are the best persons to go to if you need good suggestions to go in London.

The Botree is a newly opened hotel, but the overall experience seemed relatively amateur. There are no reception and you get ushered onto the sofas and staff attend to you on their availabilities. There were many friends of guests that could simply drop a name and go up to the rooms. I had booked the executive king rm, but the room checked in was not similar to the one advertised. The location is extremely convenient, right by Bond st station and walking distance to Selfridges.

checkin服務周到，有免費飲品提供。房間佈置合理漂亮。就是枕頭有點不太舒服，如果有軟硬厚薄可以選就完美了。

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