Photos de Cheval Knightsbridge

Réponse de l'établissement: Dear Valued Guest,Thank you for sharing your recent experience with us. We appreciate your feedback and apologize for the inconvenience you encountered during your stay.We’re pleased to hear that you received an upgrade to a 3-bedroom townhouse, but we understand that it may not have aligned with your initial preferences. Your comments about your room choice have been noted, and we sincerely apologize for any disappointment caused.Regarding the expired items in your room, we deeply regret this oversight. This is certainly not the standard of service we aim to provide, and we are committed to rectifying this issue to prevent its recurrence in the future.Your feedback is essential in helping us improve, and we appreciate your feedback. We hope to have the opportunity to make it up to you on your next visit and provide you with a more enjoyable experience.Kind regards,Ben PiresGeneral Manager

Réponse de l'établissement: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay at our property. We are thrilled to hear that you enjoyed the good location, spacious rooms, and kitchen facilities during your time with us.Having a convenient and central location is one of the key features we strive to provide for our guests. We understand that it adds value to your overall experience and makes it easier for you to explore and enjoy the surroundings.We are also glad to hear that you found our rooms spacious. We believe that having ample space is essential for our guests to feel comfortable and relaxed during their stay.Additionally, our kitchen facilities are designed to provide convenience and flexibility for guests who prefer to prepare their own meals. We are pleased to know that you found them useful during your stay.Thank you once again for your kind words. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future.Kind regards, Ben Pires

Réponse de l'établissement: Dear Guest, Thank you for choosing Cheval Knightsbridge as your accommodation. We are pleased to hear you experienced a great stay and enjoyed your spacious apartment and the location. Our housekeeping team are delighted to read your comments regarding the cleanliness of the apartment. We hope to have the opportunity to welcome you back on your next visit to London.Kind regards,Ben Pires

Réponse de l'établissement: Dear Guest, Thank you for sharing with us your feedback. We are delighted to hear you experienced a comfortable stay and will be returning back. We look forward to having the opportunity to welcome you back soon. Kind regards, Ben Pires

Réponse de l'établissement: Dear Guest,Thank you for sharing with us your feedback on your recent stay. We are delighted to know you experienced a great stay at Cheval Knightsbridge and enjoyed our location and everything it had to offer. We hope to welcome you back on your next visit to London.Kind regards,Ben Pires

Réponse de l'établissement: Dear Guest,Thank you very much for staying with us at Cheval Knightsbridge.We are delighted that you choose our residences as your home away from home during your visit to London. We hope to welcome you back soon.Kind regards,Ioana