I have booked this as a university regular London visit. This has been absolutely the worst experience I have had. The university and clarity to ensure this is well communicated with employees so that this location is avoided. Terrible smell from bathrooms, no ironer, no hair dryer, no phone and phone charges are in place for customer support. I was fasting due to Ramadan, no service to get breakfast early or refunded. You need to pay for WIFI! It was 105£ a night. Only good thing was friendly staff.
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