Premier Inn Derry / Londonderry hotel

It was ok, some confusion with the booking and a bit slow to sort it out.

It would be nice if they would also put even 1 bottle of water. And have some toothbrush even if the guess will pay. However overall is good the cleanliness the the bed is very comfortable.

GOOD HOTEL

We have just returned from Derry we stayed at the Premier inn crescent link it was a ten minute bus journey into Derry City centre bus stop outside the Premier Inn this was my first time staying in a Premier Inn and it most certainly didn't disappoint the staff were so polite and helpful the rooms were basic but spotlessly clean the breakfast in the morning was plentiful you just helped yourself it really was an unlimited breakfast the evening meal was delicious and had a good choice my sister is gluten free and she was well catered for again the staff at meal times couldn't be more helpful if I return to Derry I will most definitely use this Premier inn I'm booked into the Lester square premier inn in London for the end of August 2026 And hope it's as good

Would not recommend. As usual, sleeping facilities are good, was no air con so was struggling. Room was clean and tidy nothing wrong at all with the room. Although, the attached restaurant needs shut down or completely refurbished. Food was rotten , would not bother spending the money. I know it’s a pub, but my goodness. The staff - i don't even have words. Its like they have NO customer service training whatsoever, i felt so uncomfortable when someone was approaching. They were very quiet and they seemed very awkward when speaking to us. They also came across in a way that we were inconveniencing them?? We were only here for one night, but couldn’t sleep due to the people above us doing what sounded like a just dance party for about 3 hours straight, i know thats not down to the hotel…. But people have no respect. Definitely would not come back, theres other hotels within a 10 minute drive, go there instead.

Very nice stay our room was very clean, modern & comfortable. Breakfast & evening meals were nice with plenty of choices. I cannot praise the staff highly enough for their warm welcome, friendliness, helpfulness & their charm. Location was good for getting into the city.

Check-in friendly and efficient. Accommodation very clean, comfortable, well appointed. Sam and the team are all friendly and most helpful, nothing any trouble. Looking forward to returning!

Overall welcome of staff especially Sam at reception very friendly and helpful- stay here a lot and will continue to do so