Grand House Hotel LongZhou ChongZuo

I was rather apprehensive about making reservations with the hotel as there were not many reviews posted. However, as most of the better hotels close to the Detian waterfall were fully booked, we decided to give it a try. We were glad with our decision as not only the hotel staffs warmly welcomed us, the front desk manager, 小杨 went the extra mile to ensure our stay is comfortable and enjoyable. The hotel is newly opened in August, with some parts of the resort still under final phases of renovations. Even then, the renovation works did not cause any unnecessary disruption to our stay. Behind the hotel is a lovely trail, with a historical site where Deng Xiaoping once walked, leading the locals during the Longzhou Uprising. Surrounded by sugarcane plantations, there’s plenty of scenic spots for photo enthusiasts. We would like to thank 小杨 for his warm hospitality and for making our stay a truly enjoyable experience.

非常不滿意的一次旅行。 1.環境：酒店位置在天琴壯寨景區裏，環境漂亮，但位置比較偏，衹適合自駕。酒店整體設施感覺還在建設中，給人一種還沒修繕完的感覺，因為周圍都是山山水水甘蔗田，房間蚊蟲很多；房間很大，接近40度的天氣酒店沒有提前開房間空調，進去熱死個人，電動窗簾按鍵也是壞的，衹能手動😅 2.衞生：還可以； 3.服務：到酒店前有管家羣對接，一開始感覺挺好，但從到酒店門口準備辦入住，門口沒有禮賓，這個價位的酒店不應該了。酒店房間旁邊一直在裝修，電鑽非常吵，多次反饋沒有得到解決，酒店配套很多遊樂項目，作為度假酒店，沒有任何提前的指引、地圖或者介紹，都得靠自己去問🙂 4.餐飲：早餐品種不多品質不好，還沒到收餐時間已經很多東西都沒有了；晚餐等了一個小時才上菜，明明沒有幾桌人告訴我們太忙了，沒有的菜等了一個小時也沒有人來溝通説賣完了，直接就給我們退款？！下午茶就是一點水果甜點，問服務員是什麼茶都不懂，告訴我們她剛來不清楚。 攜程幾乎沒給過差評，這次真的忍無可忍，兩間房接近五千的價格搞成這樣，酒店環境還是很好，山水很美，但設施服務還要進步。

離家2000公里跑來崇左這家酒店錯峯度假，下榻這些天雖碰到小問題，但通過管家團隊Jim的積極改善和貼心服務，都完美的解決了，房間推窗就是絕美田園山水，日落時分氛圍感拉滿，身心都被治癒，超讚👍