Avis : Home2 Suites by Hilton Shanwei Lufeng

Réponse de l'établissement: We really appreciate you taking the time to leave such a detailed review! It makes us happy to know you loved our convenient walking location and our warm staff.We’re truly sorry for the unexpected noise and cigarette smoke during your stay—this is not the experience we want our guests to have. Our team will follow up closely to fix the ventilation issue and remind residents to maintain a quiet environment, especially at night.Thank you again for your kind reminder. We hope to have the pleasure of hosting you again soon!

Réponse de l'établissement: 尊敬的賓客： 非常高興從您的留言中得知給您留下如此美好的印象， 希望您未來可以繼續關注陸豐希爾頓惠庭， 並將以後入住時的更多感受和體驗告訴我們， 熱忱期待您的再次光臨！

Réponse de l'établissement: 尊敬的賓客：您好，感謝您的選擇和認可！希爾頓惠庭酒店始終秉承“真我相待，貼心不擾”的服務理念，我們一直都在用心發現可以給您提供服務的機會，致力於創造更滿意、更舒適的旅居環境！您的滿意就是我們的追求！期待能再次為您服務。

Réponse de l'établissement: 尊敬的顧客您好！ 非常感謝您對陸豐希爾頓惠庭酒店的支持， 我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的， 同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店！ 真誠期待您的再次光臨！

Réponse de l'établissement: 尊敬的賓客： 您好！ 感謝您對汕尾陸豐希爾頓惠庭酒店的鼓勵與推薦！ 金獎銀獎不如您的誇獎， 金盃銀盃不如您的口碑， 我們不會讓您失望的！ 祝： 萬事如意！

Réponse de l'établissement: Dear guests: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different new experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard to prepare for your return at any time.

Réponse de l'établissement: 尊敬的貴賓：您好！非常感謝您的入住並在百忙中留此五星好評，您的滿意是我們的榮幸也是我們服務的源動力，您字裡行間所流露出的滿意及開心，切切實實地感染着我們每一個人，激勵我們一路前行。再次感謝您的入住與推薦，期待您的下次光臨，祝願您事業順利、萬事如意！

Réponse de l'établissement: Dear Guest, We are delighted to hear that you had such a wonderful experience with us. Thank you for your kind words about our location, amenities, and the service provided by our reception staff, especially Jennie. We strive to ensure that every guest feels welcome and comfortable during their stay. We look forward to having you back soon! Best regards, The Hotel Management。

Réponse de l'établissement: Dear guest: We appreciate your support and recommendations. The hotel is pet-friendly and pets are welcome. The rooms are equipped with intelligent guest control systems, including smart lighting and smart toilets, and feature a smart cubicle design with a multi-functional sofa, removable desk, microwave, coffee maker and refrigerator. There is a 24h parking lot, gym and laundry room, unlimited drinking at the lobby buffet bar, and the restaurant on the third floor offers a Chinese and Western buffet breakfast with a variety of flavours, including Lufeng traditional cuisine. Provide intelligent robots to deliver goods to your door, so that you can enjoy the convenience of home during the journey. Your satisfaction with the facilities and services of the hotel is the driving force of the work of the hotel staff, so that every guest can feel at home is the ultimate goal of our services. The hotel staff is looking forward to your next visit! Looking forward to seeing you again!

Réponse de l'établissement: 尊敬的賓客： 您好！ 非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇， 為了您的信賴，我們將更加堅持不懈，陸豐希爾頓惠庭酒店永遠屹立於陸豐這個城市，等候您的來臨！不見不散哦！ 祝： 笑口常開^_^！

Réponse de l'établissement: Dear guest: Hello! We are touched by your sincere and meticulous sharing and are glad that you and your friends had a wonderful time here. In response to your feedback on the bathroom glass door stain problem, we have ordered the housekeeping department to conduct a comprehensive investigation and cleaning, and require the strengthening of hygiene norms and daily inspections. The hotel is located next to Yueyun Bus Terminal, connected to Shenzhen-Shantou Expressway, close to Lufeng high-speed Railway station, convenient transportation. Adjacent to Suibao department store ,a large shopping mall, food 、shopping 、leisure and entertainment facilities are fully equipped. The hotel features parking, a gym, laundry and a self-catering bar. The restaurant serves Chinese and Western buffet breakfast, including traditional Lufeng cuisine. Equipped with a suite layout and intelligent guest control system, the rooms are equipped with a sliding screen, a multi-function sofa, a removable desk, a capsule coffee maker, a microwave and refrigerator, and a 24-hour thermostatic bath. Famous scenic spots such as Shanghai Bund, East Guangdong Gold Coast Jinxiang Silver Beach, Qingyun Mountain, Xuanwu Mountain Tourist area, Red Bay tourist area are close at hand. We sincerely welcome you and your friends to visit next time.

Réponse de l'établissement: 尊敬的賓客: 您好！ 非常感謝您對酒店的支持和各方面的認可， 我們所做的一切都衹為每一位賓客帶來不一樣的旅居新體驗， 看到您的滿意和肯定， 我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來。

Réponse de l'établissement: Dear guest: We are delighted with your support and recommendation. The hotel room is equipped with an intelligent guest control system, including intelligent lighting and a smart toilet, featuring a flexible opening design. And it is equipped with a multifunctional sofa, a movable desk, a microwave, a coffee machine, and a refrigerator. There is a 24-hour parking lot, gym, and laundry room, and a self-service bar in the lobby for unlimited drinking. The restaurant on the third floor offers Chinese and Western style buffet breakfast with a variety of flavors, including traditional Lufeng cuisine. Provide intelligent robots to deliver items to your doorstep, allowing you to enjoy home convenience while traveling. Your satisfaction with the hotel facilities and services is the driving force behind the work of all hotel staff, and the ultimate goal of our service is to make every guest feel at home. All hotel staff look forward to your next visit! Looking forward to reuniting with you again!

Réponse de l'établissement: 尊敬的客人，您好！感謝您選擇汕尾陸豐希爾頓惠庭酒店並分享如此細緻的入住體驗。得知您從辦理入住開始就感受到前台接待的高效與禮遇，且在介紹配套與周邊出行時保持克制、無過度推銷，我們深表欣慰。也感謝您對房間清潔度、床品舒適度以及Wi-Fi穩定性和熱水供應的認可；同時，您提到的自助洗衣與健身區域正常可用，讓長途出行或出差的您更便捷省心。我們也會繼續維護公共區域的安靜舒適氛圍，確保前廳與各崗位服務始終友善謙和、響應及時。期待您下次再來，繼續在此享受安心與舒適。