Invité
9 juillet 2024
We were booked by Candvac to stay for two nights in this hotel, the only problem was this agency had not confirmed the fact with the hotel, so we arrived from England with a false confirmation and the hotel was full. Whilst this was no fault of the hotel, Judith on reception was most understanding of our predicament and went out of her way to find us alternative accommodation in another hotel. We cannot thank her enough, she is a wonderful ambassador for the Lunenburg Arms and also for Canadian Tourism. Which is more than can be said for Candvac who couldn't be reached by phone when I found out the news, I had to leave a recorded message. They subsequently apologised and said the problem was caused by a human error.
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