The Bannville Hotel

Attended the new refurbished restaurant. Starters were good. Mains Fish and chips, batter was so overcooked it was impossible to eat and it ruined the fish. The rest of the food was lukewarm. Turkey roast- was basically mashed potato with 2 slices of dry turkey. A spoonful of cold carrot and parsnip and a smidge of cold cabbage. Chicken Maryland.. no bacon, no peas, no garnish at all. Was as dry as the desert. Dessert 1 ice cream was served 20 minutes before anything else 2 crumbles were served cold with cold custard. Chocolate brownie was hard with a half a teaspoon of melted icecream. We had to ask for the bill from the bar and barman wasn’t quite sure where our bill was or if it was ours or not… Overall disappointing evening.

Arrived for meal at 1.15 and meal was served at 2.40 when it did arrive parts of order was missing staff were notified but still didn’t get ,some of our meals where substandard and of poor quality will not be back for lunch again

I stayed at Bannville from 9th to 15th September and had looked forward to a relaxing break in one of their glamping pods, which is marketed as a premium option. Unfortunately, the reality was far from it, and the experience was one of the most disappointing of my trip. From the moment I arrived, cleanliness and basic service were unacceptable: The mattress was soiled on arrival and remained so even after requesting a change. The sheets were dirty, and when I asked for replacements, they were torn and still soiled even after being “freshly laundered.” Both duvets were heavily stained with what appeared to be bodily fluids. Despite requests, housekeeping never emptied the bin during my entire stay. On one occasion, I dropped sheets off at reception in the morning and returned at 6pm to find the pod had not been serviced at all. In addition, the approach walkway was covered in moss and dangerously slippery when wet — a clear safety hazard. To make matters worse, the original booking was recorded incorrectly, and it was only discovered during a confirmation call the week before my stay. I attempted to contact the management directly about these issues before posting this review, but received no response or acknowledgement to my emails. Having since stayed in over 10 hotels across Europe and the U.S. on the same trip, all offered significantly better service and value. Bannville’s glamping pod was, unfortunately, the worst accommodation I encountered. I had high hopes for this stay, but the lack of cleanliness, attention to detail, customer service, and basic standards made it a real disappointment — and I would not recommend it in its current state.

Hidden gem, large room, comfy bed, nice hot shower! All of these are provided and then you add in the friendly, welcoming staff and amazing food. This hotel has a large amount of parking and is set in woodland bordering the Bann river. Ok, there is also a busy road but this did not detract from our stay. Not far from Banbridge but with the benefit of the amenities of the town, the outlet and the Game of Thrones studio experience not very far away and none of the noise. I can honestly say the food was excellent and the cost of a room is a true bargain as it also includes an amazing breakfast with several options. I will definitely be back and can heartily recommend the Bannville Hitel.

We, myself and partner, went for a ‘pre’meal because we made a booking for 17 people 2 weeks later, to check the menu. We were brought to our table with menus but 5 minutes later we had to move tables for a larger group. Our drinks arrived, a beer and a wine, on the wineglass was the DNA from at least 6 people. Our starters came, the nachos were excellent, in the beetroot and feta cheese salad was no beetroot and no feta cheese, just a bunch of lettuce. We waited for nearly an hour for someone to take the plates away but the 5! waiters were to busy to attend to us, then we decided to leave. At the reception they put up the excuse that they were refurbishing a room, which is an excuse if the waiters were also pouring the concrete. Ridiculous service, not coming back and cancelled the 17 people booking obviously.

I always enjoy a meal out at the Bannville hotel, really friendly staff and great food coupled with lots of parking and choice of tables