Avis : Hotel Alpina Luzern

Il n'y a pas de réception à l'hôtel et vous devez retourner à pied dans un autre hôtel pour vous enregistrer/départ, ce qui est étrange et gênant. Il n'y a pas non plus de commodités dans l'hôtel et ils s'attendent à ce que vous retourniez à l'endroit où vous vous enregistrez pour en faire la demande, ce qui est plutôt étrange car au moment où vous vous en rendez compte et que vous allez vous brosser les dents, il est tard dans la nuit. Heureusement l'accueil est plutôt sympathique. A part ça, nous savions que la raison pour laquelle nous avions réservé cet hôtel était à cause de son emplacement, donc c'était une évidence.

The location is very convenient, just 2-3 minutes’ walk to the main station. The room is cosy with air con and enough amenities for us. The staff are very polite and patient. Since the hotel is under renovation, we were arranged a room at the Hotel Monopol.

We had a great stay! The location is excellent, and the room was spacious. The service was incredibly prompt and efficient. When we reported that the main room heating wasn't working, the staff immediately provided us with a portable heater， which made the room warm and comfortable. Great service!

No air conditioner and have lots of insect in the corner.. However, the location of the hotel is so good.

Room was good, although there is no air-conditioning so the windows had to be opened to let air flow. The ground floor had a bar/club which created some noise through the night, so that is something to take note when the windows are opened.

We visited Lucerne as part of our honeymoon. The staff were friendly and provided recommendations on the places to visit. They also upgraded our room and we are thankful.

Very good location. Less than 5 mins walk to hotel. Check-in and check-out were done at Monopol hotel which is a couple of meters away. Many shops and convenience shops around.

The location of the hotel is great that the train station is just across the road. There are restaurants and convenience stores nearby. Our room is having some problems initially but the staff is helpful and manages to change another room for us.

Everything is great for the hotel， location and room is nice。 there is a bar on the ground floor that could be a bit noisy if you open the window at night．。No air conditioning， but we came on cool days．

Very nice. Like, like, like, love, like, and like, like and like and like, really, really like and like like and like good

Located 5 min from Lucerne train station. Got to check in and out at Mono Hotel which is actually bigger. It’s a clean traditional room. Likes the breakfast spread and quality. Got coffee machine in room too.

Good location. Near the Lucerne main station. Room is clean. No air condition but fan is provided.

Room is clean. However do expect a basin in the front of your bed and 2 fans as there are no air conditioner. Always keep your luggages with you and don’t leave it unattended. The hotel has only a security camera in the entrance area, there are no other cameras placed in the hotel. Just be extra vigilant!

I had a wonderful stay at Hotel Alpina Luzern! The location is unbeatable, right in the heart of Lucerne and just a short walk from the train station and iconic Chapel Bridge. The rooms were clean, cozy, and well-maintained, offering a peaceful retreat after exploring the city. The staff were incredibly friendly and accommodating, always ready to assist with a warm smile. The hotel’s charm and excellent service made my visit truly memorable. Highly recommended for anyone looking for comfort and convenience in Lucerne !