Avis : Hollin House Hotel

parfait

Stayed on 20 June 2025 I chose this place because I was looking for somewhere different to the typical hotels and BnBs during my Europe trip. I was more mobile with a rented car. The photos in the booking website did not do it justice as it gave a “******* castle” vibe but in reality is lovely and bright. In addition, the relatively low price and limited time to book. I am puzzled that it's ratings did not exceed 4 stars as it exceeded my expectations. The staff were warm, kind, and prompt. Breakfast was excellent, with the amazing view from the room, overlooking a meadow with grazing sheep. An added bonus: it’s located along the Grindstone Path, making it a perfect and convenient spot for hiking enthusiasts.

Lovely hotel for a wedding we visited, very elegant and staff lovely. Only negative I have is that I booked two rooms and put in the notes asking for them to be close by each other. There were several of our party with the same surname, so they grouped them all together but not the second room I had booked - I was told I had apparently booked two different types of rooms but I hadn’t. Thankfully one of our group swapped so we could be together but it put a bit of a sourness over the stay. Besides that, it was lovely.

Not a very great experience. They recognised my reservation but refused to acknowledge the payment made on Trip.com. I had to pay again and then fight with trip.com customer care to get it sorted. Lift isn't working so be prepared. Rooms aren't great!

Beautiful hotel setting friendly staff couldn’t fault it

Not good