Sindic Hotel - Adults Only

Lovely family-run hotel in the heart of the city, very close to the centre and, for our trip, just 100 metres from the centre of the fiesta Mare de Déu de Gràcia. All the staff, especially Martina, were extremely kind & helpful, overseen by the owner, Gracia, who also welcomed her to her open-house celebration on the evening of the main fiest event. The rooms are very comfortable (especially the bed!), spacious and well-appointed. Couldn't fault the hotel for the duration of our weeks' stay, so well done to all and we can thoroughly recommend the Sindic to anyone wanting a good base from which to explore.

Wow wow wow. This amazing boutique hotel in Mahon was perfect in every way. Beautiful inside and out. So glad we stayed here. Here’s why: Location: Literally in the middle of everything at Plaza Bastio, easy walk to shopping, restaurants, the port. Staff: professional, friendly, helpful, lots of great advice on beaches, restaurants, etc. Every single person someone you’d love to have dinner with and have as your friend. Room: large, comfortable, two showers (!), great air con, comfy beds and linens (made twin beds into one, as requested). We had ground floor with shared terrace great for wet beach stuff. Rooftop pool: only used it when we arrived late in the day, but a nice amenity. Breakfast: Fresh baked local pastries, fruit, meats, cheese, juice. Fresh coffee/cappuccino. Parking: 10 minute walk to garage with voucher for discount (absolutely worth every penny to not look for parking spots) Other: Honor bar for drinks. Refill water bottles for free. Ice available when you want. LOVED the Sindic. Muchas gracias a todos!!

We treated ourselves to a boutique B&B and will be honest the Sindic wasn’t our first choice as the spa hotel was already booked up some months ahead it seems.. To have that but extra we booked a room with the jacuzzi bath in the room for extra decadence.. If there was one issue, it was simply a miscommunication from them in their email to us the night before our stay advising check in / reception wasn’t 24 hours and so we couldn’t arrive between 2pm and 5pm, resulting in us somewhat dawdling the last leg of the Cami de Cavalls we had completed that day to ensure we didn’t arrive early.. and would have been kicking our heels waiting for opening.. More on that later.. We were met initially by both the owner and Martina on reception, who informed us she’d only started there less than 2 weeks ago.. this became obvious when on her mini guided tour of this beautiful hotel, she was reading from her notes to explain the historical aspects of the reception area and it’s significance to the area.. she then showed us the rooftop lounge , pool and honesty bar, all of which we may have used has the weather been more favourable.. it was a lovely place to be with great views across the port.. we were then shown to our room where our cases were waiting for us and again we’re shown how to operate the brilliant lighting (so often hotel rooms are darkly lit.. but not with the options here) and s bedside control of how to Bluetooth your tech to the speakers to play your own music etc. which we figured out eventually.. There were instructions for the whirlpool bath that were clear.. whilst the tv was a good picture.. we had to have the volume on max and even then it was just audible … and would have to say the TV remote was incredibly fiddly to use.. but in all, a minor detail not detracting from our stay .. there was also a mini bar in the room together with tea / coffee making facilities with plenty of supplies of both .. Again.. not enough to mark down to four for this but we both felt for a luxury stay , the bath towels did seem very ordinary.. they were perfectly adequate for the job but we both agreed they didn’t have the weight or fluffiness we might have expected.. Breakfast… wow… breakfast.. you have to order your preference of bread rolls when you check in which is no issue and then on the day you arrive to find your table with your name and room number All the produce is clearly fresh such as the bread rolls and croissants, but the star of the show is the different pastries and sweets prepared that day.. all of which were fantastic and just super tasty.. I’ll be honest and say we still preferred the breakfast at the Ladico last year with their poached eggs which were amazing.. but again, I’m being picky .. So on the last day , we had a late afternoon flight so being able to check out at noon, we had breakfast and popped in to town for some last minute shopping.. back to the hotel and checked out, went for lunch and then made sure we were

We booked 2 nights at the beginning of our tour of Menorca and 2 nights at the end at this hotel! On arrival we were greeted by Marina who was lovely, she was very informative and attentive! She told us we had been designated room 6 for both our stays! The reception area was very decorative and charming with the original old wall! Marina showed us the rooftop, it all looked like it needed work doing too it, not well maintained or clean looking! On entering our room 6, it was modern but not done to a high standard it was a bit tacky! It was very scruffy, and the shower was disgusting! The bed was comfortable and the bed linen was pristine! So we decided to stay! As we were returning we didn’t approach the reception with our issues, just in case we couldn’t get another hotel when we were due to return! That was our mistake, we should have stated it was not what we expected from a 4 Star Hotel! Breakfast was just ok, no toast just rolls! Very limited selection, to a handful of berries and a small plate of cheese and ham & small plate of fresh fruit! The smallest selection I have ever seen! Coffee was very good, extra hot milk, no problem! No replenishing of items so be early! Once we had left the Hotel and moved to our next destination, we knew we could not return to the Sindic for our last two nights, the difference in the 4 star hotel we were at could not be compared to the Sindic! So I emailed the Sindic, stating why we could not return on our last 2 nights, with photos asking for a full refund! I received an email stating that I should have said I wasn’t happy, at the time! I fully agree with that, but due to the dirty shower I felt this unreasonable! They chose not too make a comment on the photos and said they would refund 1 night!! So they accepted there was issues but still were too tight to give us a full refund! There are so many lovely hotels in Mahon that we stayed at, I would advise you to give this one a miss!