The Diwa Club by Alila

Rooms 5/5 Food 5/5 Service 5/5 Hygiene 5/5 Location 4/5 (No direct beach access) Privacy 5/5 Special mention of Chelsea and Denzel, ***** with staff at Vivo and Bistro restaurant. We will definitely recommend it to others as well as visit again.

Great family resort in South Goa with a lot of perks. Loved the property and the hospitality from the staff. Lot of food options for all ages. Kids loved the pool and the room arrangements. The complimentary room upgrade was the cherry on the top. Will revisit and definitely recommend. Thank you Alila Diwa for the great experience.

Our stay at Diwa Club by Alila was truly exceptional. The rooms were clean, spacious, and thoughtfully designed, providing a comfortable and relaxing environment. The property itself is expansive, offering plenty of area to explore and enjoy. The pool experience was fantastic — perfect for unwinding and having fun. The dining options were excellent, with a wide and delicious spread that satisfied all our cravings. The staff were humble, caring, and attentive, genuinely making an effort to enhance our day and ensure we felt special. We highly recommend Diwa Club for a luxurious and memorable experience.

The rooms and bathroom sizes should be the top USP of Alila but their service totally goes with the luxuriousness of the rooms. I had the most amazing 2 day stay with my family. Their staff is warm, helpful and ever-ready to help eg they dropped our boys from the Play area to the room and vice versa at many times. They anticipate the guests' needs such as offering my husband an iced Americano after his workout; fixing an extra bed in the room; having a security at the beach which btw was a pleasant 15 min walk in the morning. I was impressed with them all through my 2 days of relaxing stay with them.

Had a really good stay at the diwa club. The hotel is great. Very luxurious. Staff is awesome. Great ambience, a very peaceful environment. The check in process, and the staff at check in were great. Rooms are big, luxurious, very clean. Beach shuttle facility is great. Pools are great. Chai paani, ie the tea and snacks, can be improved, or can be done away with altogether, and the cocktail hours can be extended, or not. But Chai paani needs to be done away with. When at 5 star resort, everything which is given, even if it's free, should be of 5 star quality. The snacks at chai paani were not. And the menu put up at chai paani, especially under specials, is very confusing. Eg, masala pineapple and kokum water was written, both were waters of paani puri. Who could guess!! Cocktail hours is a really solid product. Great snacks, great drinks, 6 star product from 5 star hotel. Breakfast at bistro was also great. Great concept of alacarte breakfast. Really appreciate it. Great variety. I had corresponded with the hotel, with 2 separate persons no less, to convey to them that we are coming to celebrate a 50th birthday, i am a regular customer, hence keep us a great room. At check in, i was asked if we are celebrating any special occasion. I had expected, since i had corresponded in advance, the hotel will know in advance. And its totally my fault, not the hotel's, for keeping too much high expectation for maybe a room upgrade, since it's 50th birthday no less, i have booked directly through Hyatt, not mmt and likes, and i am a regular customer and I know for a fact that availability was there. I just expected too much, it's my fault. Maybe the staff with whom i had corresponded with, conveyed the message properly, or not, i don't know. But I was indeed given a good room, a center room, in the category i had booked. I had great stay, great celebration. I very much appreciate the decorations done by housekeeper team. I really had a great time at the hotel. Below are the staff members I would like to thank, for their help to me, for their dedication to the job, and their true effort to make my stay and overall experience great: Mr. Jagganath at vivo restaurant waa the highlight of my trip. Really great service. Preston, Aaradhana at the lobby were great. Just ask them anything, they are ready to help. Really great people. Kishan the beach shuttle driver, and Kishore kunar beach security are also gems. Christopher from housekeeping also helped me a lot. A very special thank you, for great, dedicated service by Saina, Aditi, Raju, and chef Priyanka, at the bistro restaurant. Thanks a lot for a wonderful experience.

Everything from Arrival, Reception, Check-In, Courtesy, Hospitality, Mannerisms of the Staff, Helpfulness, Food, Service, Departure and Airport drop off was very good, except the hot temperature and humidity which was beyond the hotel's control.