Sunsol Isla Caribe

Excellente attention de tout le personnel, sans exception. La nourriture est variée, de qualité. Les activités programmées sont variées. Pour différents âges, selon l'âge et l'horaire. Les installations sont dans des conditions optimales, avec un bon entretien. A1... Félicitations à la direction de l'hôtel.

Very satisfied customer.came in December and returned in July and the service was of highest expectations.friendly staff( greisy is wonderful) awesome food , clean surroundings.the beach is well kept and water is awesome.rooms are always clean.i would recommend anyone to sunsol isla caribe!!!!! Will be back

Really nice place to stay. Beautiful beach grate food and hotel staff is very friendly and helpful. Here I want to mention about Grace. If something is not right, ask for her - she will fix it :). Everyday show on really nice level. All in all I fully recommend.

I went with my family in July 2024. First of all, during breakfast and lunch, you must always keep an eye on your plate as birds try to take your food. The birds take from food stations that guests eat from. Also, they poop on tables chairs and plates. In addition, there are numerous cats in the area that come to your table, disturbing you from eating. Although, there is a sign that states to not feed the animals, some guests FEED the cats making them stay for more. Even though staff see them feeding the cats, no action has been done. I find that it is highly unsanitary and careless of the hotel. The pool has dead insects in it. When I first arrived an insect flew into my drink and died in it. Overall, I find this hotel unsanitary and would not recommend to anyone. Also in the beach bar, dogs came by your feet while you were sitting and drinking.

My recent stay at Sunsol Isla Caribe Hotel had its ups and downs, with both positive and negative aspects to share. Let me provide you with a comprehensive review of my experience. The hotel surroundings were well-maintained, and the daily cleaning routine was noticeable. The pool area was aesthetically pleasing, offering a nice ambiance for relaxation. However, I couldn't help but feel that a poolside server would have enhanced the experience, especially given the absence of swim-up bars. Unfortunately, my experience with the food was mixed. While there were moments of enjoyment, I encountered significant issues as a vegetarian. The lack of proper labeling of dishes led to unexpected encounters with meat in several instances. This issue extended to other guests as well, including Hindus and Muslims who faced similar problems with unmarked beef and pork dishes. A more comprehensive approach to food labeling and catering to different dietary needs is crucial. Furthermore, the language barrier posed a problem. The absence of a fluent English speaker on staff was frustrating, particularly in areas like the serving and bar areas. This made communication difficult, leading to misunderstandings and confusion. I also experienced illness due to consuming meat unknowingly on two occasions. This unpleasant experience greatly affected my vacation, leaving me sick and regretful. The entertainment provided was largely disappointing. Everything was in Spanish, leaving English-speaking guests feeling excluded. The heavy focus on kids' entertainment during the evenings was misplaced, as many of us preferred activities earlier in the day. The music played was exclusively Spanish, which failed to connect with the diverse crowd, including Trinidadians who would have appreciated some familiar soca tunes. However, there were bright spots. One of them was Mel, our tour guide, who went above and beyond to make our excursions enjoyable. Her excellent English and exceptional service stood out, making her an invaluable asset to the hotel's guest experience. In summary, Sunsol Isla Caribe Hotel has its merits, including well-maintained surroundings and a pleasing pool area. Yet, the lack of proper food labeling, a language barrier, and exclusionary entertainment were significant drawbacks. More effort should be put into catering to different dietary needs and providing options for non-Spanish-speaking guests. A poolside server, inclusive entertainment, and a fluent English-speaking liaison would greatly enhance the overall experience. While the hotel has potential, there is room for improvement to truly satisfy a diverse range of guests.

Being a guest at this hotel was an amazing adventure. Me and my friend rested a lot, and delicious drinks helped us in that ;) The hotel rooms are clean, the hotel has many zones - everyone will find something for themselves. The food is monotonous - that's a fact, but very tasty and well seasoned. The hotel service is a real masterpiece! When we had questions and asked for help in showing us around the resort, we were helped by Graisy from the staff, who dealt with the matter in a professional manner in accordance with the best castomer service standards and was one of the few people we met who could speak English :) The problem is that most of the staff do not speak a language other than their native language - but considering so many amenities and positive experiences that the hotel can offer us - it does not matter. I definitely recommend it!