Blu Tropical Resort

Have been here numerous times before and as always found a friendly & warm reception from Alessio initially then by Carlo & Caterina after we had checked in. The stardard was upto the usual high standard. Theo was as welcoming as he always is.

NO PET FRIENDLY / BIG CHARGES We booked a pet friendly hotel on and it was written that there are 12 rooms in the hotel situated on 2 floors. The animal service was to be free of charge and the payment for the animal was to be 10 eur for day. During check out they informed us that we are to pay 120 eur for a dog because those 12 rooms in the hotel are not pet friendly and that 350 m from the hotel there is „camping” beach residence which is pet friendly. So the hotel is not pet friendly at all. We were told also at the reception desk that their beach is not pet friendly too. We have well trained small dog - not noisy or else and we were told that other guests claimed for our dog. The dog was with us 24/7 and was so quiet that the children in the restaurant and on the beach were much more visible than a small chihuahua. We spent 4,5 hour at the reception lobby trying to solve a situation but without result. At last we paid 70 eur for animal insted of written 20 eur. There was a lot of stress not worth it. We were offered a plastic bottled water after 3 hours of staying in not air conditioned lobby with extreme high temperatures in Zambrone Region. BEACH The hotel is divided into 2 places: hotel is upper (350 m from the beach), beach, pool, restaurant is near the beach. This is not a real beach hotel as you need to walk along public road. We haven’t received any beach towels on the beach eventhough we paid for that as „club charge”. We were to be given 3rd row from the see eventhough 1st and 2nd were free. The lifeguard / umbrella boy was sitting on the sunchair using telephone the whole day instead of cleaning beach or taking some swimming waste from the sea. Not interested in bis work at all. ROOM Comfortable / I would give 3 stars maximum for the standard. They asked us not to use iron in the room because there is electricity problem. Good air condition. There was no tea or coffe corner / maker room. Just 2 plastic glass for plastic water. No real glass in the room. BEAKFAST If you are on high sugar diet you will have a great selection of cakes, crosaints, etc. If you are carnivore or low carb eater there is poor selection of cheese, ham, eggs. The salt was artifical, no sea salt available. A lot of plastic, water in plastic bottles (extremely toxic in high temperatures), oil of olives in plastic. Served till 9:30 - 9:45 all closed. LUNCH water in glass was available. Good food but they tried to double our bill. We ordered 1 octopus, there were 2, etc. Check your bills. PARKING No parking place 1st day so we parked in Oasi Park Resort. CHECK IN / CHECK OUT HOURS 16:00-9:30 / 17.5 h instead of 22 h To sum up - I do not recommend you this hotel.