Évaluations de Courtyard Toronto Northeast/Markham

Belle hôtel, mais un peu loin du centre

Super endroit. J'ai réservé une chambre king mais à l'arrivée, on m'a dit que seuls 2 lits queen étaient disponibles.

Idéalement situé, et assez bon marché par rapport au centre-ville. Membres du personnel sympathiques et arrangeants. Cependant, l'état de la chambre peut être meilleur. Les draps froissés avaient des taches de sang et les murs de la salle de bain avaient des taches jaunes visibles. Toute la prise de chevet n'était pas sécurisée et a sauté avec mon chargeur, et le récipient de shampoing dans la douche était vide.

Decided to stay on for an extra day here due to the convenient location (for driving to other parts of Toronto) and the cost being not too expensive in comparison to hotels of similar grading. Had breakfast at the bistro which was co-operated with Starbucks. Quite a fantastic breakfast though the portion was small in terms of Canadian standards. The room was in good condition and clean. Staff was helpful too. Highly recommended

Service is great especially at the Starbucks restaurant, all stuffs there give you a warm feeling always

Very clean nice hotel. Great breakfast and location.

Service is great. The Starbuck breakfast is included

Slippers and water at request

Mattress and pillow too old , food is good.

The place is clean. Staffs are really nice and accommodating. And the parking is cheap. It would be better if it was free but i prefer their fee other than the hotels we stayed at before. Definitely recommended. Would come back there for sure.

Breakfast is included in the price but we only get a breakfast coupon which we could get one cup of coffee and one bread at the Starbucks located inside the hotel near the hotel lobby. There’s no information about this breakfast arrangement before we decide to include breakfast in our booking. To be honest, it is unbelievable and we are very up set about it.

Location is quite far from the city whereas the service and facilities are quite good.

Service is good. Enjoyed the breakfast 😊

Dear hotel management team, I am writing this letter to express my satisfaction and provide feedback regarding your hotel. Overall, I am satisfied with the hotel's environment, and the cleanliness is acceptable. However, I am extremely disappointed with the service. I encountered some issues and felt that the quality of service did not meet my expectations. On the other hand, I am satisfied with the indoor facilities, and there are no issues to mention in that regard. I hope the hotel will prioritize the needs of its guests and provide better service. A good service experience is an essential component of a successful hotel, and I believe the hotel has the capability to improve in this aspect. Thank you once again for your time and attention. I hope the hotel can elevate its service level to provide a more superior accommodation experience.