Hôtels près de Flinders Street Railway Station à Melbourne

I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

Le centre de Melbourne est situé dans le centre de Melbourne, à proximité de la ville de Melbourne, à proximité de la ville de Melbourne, à proximité de la ville de Melbourne, à proximité de la ville de Melbourne, à proximité de la ville de Melbourne, à proximité de la ville de Melbourne, à proximité de la ville de Melbourne, à proximité de la ville de Melbourne, à proximité de la ville de Melbourne, à proximité de la ville de Melbourne, à proximité de la ville de Melbourne, à proximité de la ville Le salon était très confortable, le salon était très bien équipé, le salon était très bien équipé. Le service de tous les membres du personnel que j'ai rencontré était très aimable et professionnel.

It was the first time I stayed at crown promenade Melbourne. It is very conveniently connected to crown ******, and the reception staff very friendly and helpful . The room was bright , spacious and clean . I intend to book another stay in the new year .

I ❤️ the location.. Tout est à pied. Le centre de la ville est très bien situé. Entouré de boutiques diverses.. et de grands magasins.. La chambre est grande & clean..comes avec chauffage de travail.. Je vous recommanderai à mes amis.

Le nouveau hôtel, ainsi que prévu, est propre et bien entretenu. La chambre était très petite, mais le lit était très confortable ( 2 rois se sont empressés ensemble), la salle de bain était une bonne taille avec une douche grande, qui avait une main tenant la tête, ainsi que la tête de pluie. Connie qui était au bureau frontal était étonnant, très utile et rien n'était à beaucoup de problèmes.Très facile.et sans soudure Arrivée.. Location de l'hôtel était grande,une pierre jette au Vic Market ,et des restaurants. Nous serons de retour à l'avenir, et recommandez cet hôtel ... 2 pouces en haut ...👍👍

Comme d'autres l'ont dit, l'hôtel est sur le côté ancienne, ayant dit que le service de départ à fin était super et le Concierge Rhett s'est éloigné de son chemin pour me rejoindre avec ma cuillère aujourd'hui quand j'ai réalisé qu'il avait été laissé derrière le contrôle. Il a quitté sa façon d'organiser l'envoi de mon objet à moi et je me réjouis vraiment de la rapidité avec laquelle il a organisé tout ! Le séjour en soi était bon, l'hôtel est dans une bonne partie tranquille de Melbourne, près du MCG et d'autres lieux, la chambre était propre et nous avions tout ce que nous avons besoin. Pour l'argent, il est de bonne valeur IMO ...

This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.

Maybe it was once nice but it has got so many issues with it and I highly recommend you look elsewhere. We stayed in a two bedroom one bathroom apartment and it was honestly the worst hotel we have ever stayed at. We were assigned room 2201W. Here are the issues we encountered during our four night stay. 1. Power outage on our last day with no back up generator for the entire building (both east and west). It’s 31 degrees outside so opening the doors is also not a smart option. Started at 9am and is already over 4 hours. As I have breastmilk in the fridge for my 3 month old, this is my worst nightmare. 2. Safe battery is low. Why hasn’t anyone changed it??? 3. Bathroom shower head plate is broken so water sprays at you un-uniformly and overall unpleasant. 4. Water drips out of the shower but the fall doesn’t go to the drain so the floor remains flooded. 5. Due to point number 4, the bottom of the bathroom door has expanded and the door does NOT close. It is so jammed that it feels like you’d break the handle trying to jam the latch in and back out. 6. Stupid placement of the microwave. You can’t open the microwave door more than 45 degrees. How on earth do you put a dinner plate in there??? 7. Missing cups/ mugs and glasses. 3 mugs, two short glasses, two tall glasses and odd numbered cutlery. Just fix it, for crying out loud! The top rack of the dishwasher was also broken making it difficult to pull in and out the middle rack. 8. Upon check in, we didn’t have any cleaning supplies such as dishwashing tablets, hand washing liquid for dishes or laundry powder. 9. Rooms are so tiny. Don’t expect to be able to open your medium sized luggages inside your room. We kept our two in the so called living space instead. 10. Generally upkeep is not there. Walls have visible stains and grime from previous guests. The whole place just overall felt really really filthy. 11. Not family friendly either. There is a flight of stairs at the entry and no ramp. There is a wheelchair elevator to the side which takes way too long to operate with a crying baby. If you’re on your own, be prepared to lift you pram up or hope a Good Samaritan can help you because the hotel staff won’t. Clearly there are issues within management and housekeeping. I sense laziness and lack of hospitality understanding is to blame. STAY ELSEWHERE!!!

Stayed here over two nights with my partner and we both were VERY happy with the stay. The ONLY thing unfortunately that we did not like was the fact that the bed sheets had several blood stains on them which was highly concerning. I called them for a replacement which they were HAPPY to do however i figured since i'm just staying for 1 more night i would use the extra blanket stored away in the room in hopes that no one really uses it and that it is clean throughout because it also gets washed after every stay. Unfortunately even that was kind of dirty with dried up white crumbs on the fabric (kind of looks like dried up dough). By then, it was already too late to call for a replacement and had to settle with that. The oven also could not close completely and i had to put a chair against and under the handle bar to keep it closed. Other than the blanket cleanliness and oven door, everything else was perfect. My partner and i absolutely loved the place and despite the negative aspects of the things mentioned, do keep in mind that the hotel staff were more than happy to fix the issue and were very friendly, which i did not take them up on the offer as i did not want to hassle them for just 1 more nights stay. Therefore, if you decide to stay here, just make sure you check everything and request anything before the after-hour times. Additionally, their customer service was also very friendly as previously mentioned. They also allowed a late check-out by 1 hour, free of charge which i really appreciated. They were very patient and exceptionally welcoming every time i spoke to them. The check in and check out process were all quick and easy and i would highly recommend a stay here. It's pricing is great as well and they are close to the CBD!

Le type de chambre est relativement vieux, la salle de bain est très grande, la chambre est relativement petite. Le papier est très vieux et est profond, il ne peut pas voir la clairance, c'est un sentiment vieux et sale visuellement. Il n'y a pas de bureau nécessaire dans la disposition habituelle de la chambre de l'hôtel, donc il n'y a pas de petits objets, il est très perturbé de se placer dans une zone longue de 20 cm de large. Il y a un petit box en forme de poudre, qui peut mettre une zone de laptop et de souris. Si le voyage d'affaires veut écrire des choses dans la chambre, cette chambre ne peut pas répondre aux besoins de travail, pas plus que la comodité. A proximité du lac Albert Park, il est très pratique de marcher et d'avoir l'air de parc. Vous pouvez voir un gros égout d'eau et mieux comprendre les activités de loisirs des gens locaux. Je n'habite pas dans la chambre de vue du lac, l'effet visuel de la chambre de vue du lac est très bon et le prix est plus élevé. La piscine est un peu plus petite, les gens sont peu tranquilles, le massage cyclique est très bon, la salle de bains de sauna est très bonne, la zone de fitness est petite sans fenêtre, vous ne pouvez pas attendre de l'exercice et vous satisfaire de la jouissance visuelle. Les équipements de fitness suffisent pour être utilisés sont un peu congestionnés.