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Commentaires des voyageurs
4.2/5
Très bien
43 évaluation
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Évaluations vérifiées
Emplacement4.4
Commodités4.0
Service4.1
Propreté4.1
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Toutes les évaluations(43)
Évaluations positives(38)
Évaluations avec photos/ vidéo(6)
Très bien situé(16)
Propriétaire amical(13)
Chambres de qualité(8)
Séjour remarquable !(7)
Bien situé(7)
Très propre(6)
Isolation acoustique moyenne(5)
Évaluations négatives(5)
Invité
Chambre lit king de luxe
Séjour au déc. 2024
Seul
3 évaluation
3.0/5
Publiée le 27 janv. 2025
Good location next to Victoria markets and the lobby is decent. The rooms are tired with marks on the walls and holes in the carpet. Theres also an unknown dirty smell in the rooms. Even when rooms had been serviced, there was still bits on the carpet and the bathroom hadn’t been wiped down. I stayed for 8 nights and the sheets weren’t changed once.
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yewc
Chambre lit king de luxe
Séjour au avr. 2024
Seul
2 évaluation
3.7/5
Publiée le 21 juin 2024
Jasper hotel is conveniently located just along Elizabeth St in front of Queen Vic Market. Love the convenience but the service reflected the change management. Jasper used to exude warmth and service staff demonstrated genuine care with personal touch to attending to your queries. Rooms were more comfy and well-maintained too. At arrival, my allocated first room had loud noises and first staff said I could sit outside the open balcony to enjoy the wind (it’s winter…). Do you enjoy having meals sitting outside windy balcony in the freezing cold weather? Second staff helped changed to a room but the shower facility is faulty. I just checked in and really wanted to have a proper decent shower. Informed the staff and was told the hotel just went through an upgrading renovation. After all the ordeal, I am thankful the third staff managed to change a more comfortable room the next day. I used to always promote Jasper hotel to my friends in the past. Now, I have to be more careful to share. I hope they will improve on their room maintenance at least.
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Shannan
Chambre lit king de luxe
Séjour au nov. 2024
Seul
3 évaluation
5.0/5
Exceptionnel
Publiée le 21 janv. 2025
Everything was great
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Invité
Chambre lit king de luxe
Séjour au août 2023
Voyage entre amis
1 évaluation
4.5/5
Excellent
Publiée le 18 sept. 2023
They were friendly from walking into the front door until you walk out the door, always saying hello and have a good day when you see them in the lobby. Rooms were clean and tidy and I loved the space
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Réponse de l'établissement: Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.Kind Regards,Front Office Manager
Utilisateur anonyme
Chambre lits jumeaux de luxe
Séjour au sept. 2023
Voyageur d'affaires
24 évaluation
4.2/5
Très bien
Publiée le 3 nov. 2023
Location is very good. It is located right at Elizabeth street.
Traduire
Réponse de l'établissement: Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.
Invité
Chambre lits jumeaux de luxe
Séjour au nov. 2024
Voyageur d'affaires
1 évaluation
3.7/5
Publiée le 2 déc. 2024
Nice location
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Kaoririn
Chambre lit king de luxe
Séjour au juill. 2023
En couple
10 évaluation
5.0/5
Exceptionnel
Publiée le 29 oct. 2023
Very comfortable stay, loved the location. Staff were friendly!
Traduire
Réponse de l'établissement: Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.
Invité
Chambre lit king de luxe
Séjour au mars 2024
En couple
2 évaluation
5.0/5
Exceptionnel
Publiée le 26 avr. 2024
Good services
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Aaron
Chambre lit king de luxe
Séjour au juill. 2023
En couple
5 évaluation
5.0/5
Exceptionnel
Publiée le 5 sept. 2023
Great place to stay
Traduire
Réponse de l'établissement: Dear Aaron,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.Kind Regards,Front Office Manager
Ching Hong
Suite familiale
Séjour au mai 2022
En famille
3 évaluation
4.2/5
Très bien
Publiée le 15 juin 2022
Great location, tram station just 1 mins away, staff is very friendly and helpful. Was surprised hotel do not provide toothbrush.
Traduire
Réponse de l'établissement: Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. Our hotel does provide toothbrushes and toothpaste and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.Kind Regards,Front Office Manager
Carl
Chambre lit king de luxe
Séjour au fév. 2022
Voyage entre amis
33 évaluation
4.2/5
Très bien
Publiée le 30 mars 2022
Generally good hotel, location near victoria market and short distance to Melbourne Central.
Staff are very friendly and accomodating.
Room also spacious.
There are 2 downside for me, first one is shower cubical so small and the other one is my room is Infront of construction so from 7 am the machine noise would start
Traduire
Réponse de l'établissement: Dear Carl,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. The road work is finished and we don't have much control over this as this is the council working to upgrade the facilities. We do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.Kind Regards,Front Office Manager