Anantara Xishuangbanna Resort

The hotel is beyond expectations: The room was spotless from the room to the crisp, clean bed sheets. We were lucky to have the room with stunning views and perfect layout. The lobby was beautiful decorated and had a tranquil, elegant feel. The entire hotel has a peaceful and relaxed vibe which was exactly what we need for holidays. Employees were very friendly, food was amazing. Es ist ein wirklich schöner und angenehmer Urlaub.

Although the hotel structure looks nice, it is totally badly maintained, with pieces of walls, pools, road falling down. The staff tries is best to be kind and helpful however the service is simply zero: nobody speaks a word of English, food and beverage takes ages and the restaurant orders close too soon (no later than 8:15-8:30). We had a villa with pool but every day we were out on trip and once back everyday we had to ask for pool cleaning. Nevertheless the outer floor was dirty and they never cleaned up. The only acceptable element was the breakfast: nice and rich, even if by the time they open at 7 am, not so much is ready and available. For the price we paid the value for money is simply ridiculous. The position is far away from everything however it could have been worth it if the service was at least decent. It might be that the years of covid restrictions did not help however we must admit that we would not recommend it to anyone.

Nice！👍

環境絕佳 而酒店軟硬件配置皆奇差 衞生間地板已磨損至看見土地了都 設施都是15年前的極其老化 陽台上破桌子邊放2把極硬的木椅 辦入住時前台工作人員全程無笑容 這樣的酒店真的不值這個價 強烈不建議入住

房間年代很強，陳舊 隔音效果極差， 隔壁房間打呼頻率清晰聽見， 但是半夜即時換房，服務很給力！ 房間有異味 床不是很舒服 翻身會有些彈簧聲！ 世外桃源的環境，傣族建築設計超級贊 服務周到 衹是水療極個別人有些勢力，以貌取人不太喜歡！ 即來消費 就不在乎消費標準千元以上 美食特贊 總而言之 非常開心的一次體驗

因夜遊中科院植物園方便特意定的酒店，禮賓和管家服務都很快捷周到。整個酒店就像一片森林，安靜，每個迴廊，每扇窗，每個拐角都是風景。剛入住當天，下小雨，辦理好入住後，直接有工作人員主動開接駁車送我們去房間（其實距離很近…）無邊泳池緊鄰着羅梭江-瀾滄江最大的支流，正直雨季，江水水位較高，汩汩流動，跟藍色的泳池形成很漂亮又原始的對比。房間洗浴空間很大。泡澡的池子，窗外風景也很絕。早餐尚可吧～主要是酒店有個側門 走幾步就是植物園西門，太方便了