Anantara Xishuangbanna Resort

Positive: The room design and decor is beautiful. The facility is very nice.  Staff were super friendly and very responsive on requesting pick up cart.   Negative: The outdoor hot tub water next to the pool was not hot barely warm.  The restaurant prices were extremely expensive compared to similar type hotels but the food at least tastes good.

Although the hotel structure looks nice, it is totally badly maintained, with pieces of walls, pools, road falling down. The staff tries is best to be kind and helpful however the service is simply zero: nobody speaks a word of English, food and beverage takes ages and the restaurant orders close too soon (no later than 8:15-8:30). We had a villa with pool but every day we were out on trip and once back everyday we had to ask for pool cleaning. Nevertheless the outer floor was dirty and they never cleaned up. The only acceptable element was the breakfast: nice and rich, even if by the time they open at 7 am, not so much is ready and available. For the price we paid the value for money is simply ridiculous. The position is far away from everything however it could have been worth it if the service was at least decent. It might be that the years of covid restrictions did not help however we must admit that we would not recommend it to anyone.

Nice！👍

很有南亞特色的酒店，淡季很安靜設施也全部開放，此處點名西雙版納某際酒店。辦理入住很絲滑，贈送的體驗都詳細介紹，本次停留沒有機會一一體驗。客房內略顯老舊但能看出很用心在維護。位置很方便，酒店後門出去就是中科院植物園西門，夜遊回來後管家很貼心的幫忙開了夜床。酒店毗鄰瀾滄江，無邊泳池看出去很有沖擊力。擺渡車很及時，退房時打完電話幾分鐘就到客房門口幫忙拿行李。酒店贈送的奶茶旅拍服務體驗也很好，是本次旅程住的多家酒店唯一一個主動聯繫幫忙預約粧造和拍攝時間，化粧師納拉小姐姐技術很好，攝影小王老師很專業，實時引導，拍攝過程中差不多把公區參觀了一遍。早餐味道不錯，酒店正門出去100米左右的巖哈傣味餐廳真的很不錯！總之酒店很適合staycation，下次有機會一定要體驗幾天別墅。

對此次入住非常滿意，酒店的管家在入住前就會確認行程，24小時提供幫助。環境優美，很安靜，非常適合拍攝傣族特色服裝，我本身皮膚非常容易過敏，酒店也完美解決了問題，管家及全體工作人員都很熱情，每天看到工作人員的微笑心情也很愉悦，此次入住是個不錯的體驗。

論酒店環境，安娜塔拉應該是西雙版納最好的酒店了！整個酒店遠離塵囂，像建在森林裏一樣，植被繁茂，樹木參天，期間點綴着傣家風情的建築，特別出片！ 喜歡運動的朋友可以在酒店裡的健身房，乒乓球室，游泳池大展身手，喜歡跑步的還可以沿着酒店外部的散步道慢跑，空氣特別好！ 酒店的服務一如安娜塔拉一貫的品質，所有的酒店服務人員，都親和有禮，熱情周到，讓人有賓至如歸之感。 酒店還給每間客房的入住客户提供了大堂吧1日暢飲、茶室普洱茶體驗，環境優雅，感覺特別好！ 酒店緊臨中科院熱帶植物園，去遊玩實在太方便了。 唯一美中不足的是 : 大堂吧晚上營業時間到7:30就結束了，稍微有點早, 晚上的娛樂項目有點少。另外 , 酒店裡唯一家旅拍，不可以單租服裝，必須強制帶攝影師，有點不靈活，服務一般。