The Beach House

Was deciding between The Beach House & The South Lawns Hotel which had slightly better reviews . Glad we decided on The Beach House as it is in a very good location, virtually on the beach front walkway & an easy 10 minutes walk to The Green in the village centre . Very characterful building , had a deluxe room which was a very good size with a super king brass bed . Lovely individual decoration, made a change from more modern uniform hotels . We were lucky with the weather , being able to sit out on the terrace & gardens . All staff we met were polite & friendly . We didn’t eat there in the evening (went to the Smugglers Inn in the village ) . Breakfast is cooked to order , along with cereals , fruits & pastries . Not the best we’ve had but started the day off . Don’t pay attention to the negative reviews . Yes the windows frames are old metal , but there is a double glazed panel & shutters . Heating worked well . Wouldn’t hesitate to stay again .

A bit of a mixed review but overall, a really beautiful hotel with a gorgeous view out the back to the beach. We stayed over valentine's weekend for 1 night in room 22. We booked really late so probably got one of the last rooms which faced the front of the road, no sea view for us. The room itself was spacious with a comfy bed but unfortunately the bathroom was gross. No ventilation and old windows has led to lots of black mould in the shower and ceiling - photos attached. The bathroom radiator wasn't working (which we reported that afternoon when we found out) but was told there was no maintenance on site so it would not be fixed - no one even came to look at it for us! And no other room to move too. So the bathroom was mouldy and freezing and the main shower head didn't work either. Again, we reported this in the evening but was met with a staff member who just said sorry about that. No attempt to try and appease us. On a plus side, we are dinner in the restaurant, food was delish, as was the breakfast and when we checked out and mentioned our unhappiness to another member of staff, he was very apologetic and took our meal off our bill as a gesture which we were happy with. Beautiful old hotel and would absolutely recommend, as long as you're not met with a horrid bathroom like ours. We chatted to other residents who reported no issues with their room so it must be a one off!

Overall I enjoyed our visit to The Beach House, but there is room to improve. The positives include, stunning views, relaxing sun terrace, comfortable bed, easy parking, friendly staff, and excellent location for the beach and just a short 10 min walk to the town. But there are areas which need some attention, mainly around cleaning. Standards are inconsistent both in general areas and in the bedrooms, plus the cleaner starts vacuuming at 6.30am, which isn’t relaxing! I didn’t feel the premium price I paid was reflective of the cleanliness, I would expect better. Which is why I only rated the stay as average. But Milford on Sea is a great seaside town. I’d recommend having a night at The Cave for excellent wine & Tapas. The Wash House has a great offering of craft ales. We also enjoyed looking around the local shops, the shop owners were all very friendly and clearly proud of their town.

I have just received a parking fine after visiting for a meal - and for a second time popping in and deciding not to eat there - I have tried to phone and sent an email - absolutely not happy - no where and at no other time have I had to report to the bar and register my car reg … and bar staff did not ask ..

Mismatched old furniture needs deep cleaning and revarnished. Dirty glasses, dirty windowsills, floor needs attention,dead flower petals on large table, dangerous uneven tables. Resturant should be high-priority. The sole & the Sir Lanken curry was absolutely tasteless.

Took a while taking the order, they forgot the starter all together, then brought it along with the main course! Apologised but no reason given. The staff members clothes were stained. He spent most of the time talking to people he knew. I overheard most of the clients moaning about something. No toilet paper in 2 of the ladies toilets. We were thinking about booking a stay for Christmas but will not be doing that now. Very disappointed.