Invité
21 septembre 2023
The hotel is nice, average, quaint. The rooms are comfortable, the breakfast in the morning is a standard offering from all the area hotels (so not a differentiator), but the location in Pollonia is excellent for restaurants and the beach. The gentleman that works the front desk, Frank, seemed be over worked, exhausted and put out with the simplest request. Not someone you want in a customer facing/customer service position, in my opinion. While we stayed, the power went out 3 times - 2 of which happened at 5am and 6am, and when we inquired, with Frank, he was quick to say it wasn’t their problem but an island issue. (Very defensive) We also found blood on our 3 year olds bed sheets, which is disturbing. In summary, stay somewhere else, with better amenities. From our running and walking around the area, there are plenty to choose from.
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