Hôtels Novotel à Milton Keynes

I enjoyed the swimming pool and sauna. Staff were very accommodating and friendly. There were a few things that let the hotel down. 1)The room was extremely cold and the heater didn’t work so a portable heater was provided but it was an oil one and did nothing for the size of the room. Only remembered it was on when we stood next to it. I have rheumatoid arthritis and the cold really affected me. Especially after going swimming. The other thing was there were no plug sockets on the side where the bed is which was truly bizarre to me in 2024. Having a disability and having to constantly get up to chargers my phone and laptop was too much. I do wish to give the hotel another chance before I say never again so I will book and make sure I get a different room and see how it goes.