Invité
17 juillet 2023
The service was poor. My request were not granted. When asked for foam firm pillows, I received soiled and torn pillows without the pillow cases. The bathroom had mold on the shower wall, old saliva with toothpaste was on the wall paper above the sink, the wall was soiled with brown markings, caulking was removed from the faucet, bed not properly made, and discolored towels. The most unprofessional desk clerk was Bel. She laughed when asked questions. She debited the wrong card during check out and lied. She is quite incompetent and rude. This stay was the most horrible for anniversary! I have never written a review regarding any hotel.
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