Avis : Grand Hotel Suisse Majestic, Autograph Collection

Personnel desagreable et pas professionel

Personnel charmant et très avenant. Emplacement, qualité du petit déjeuner. Une superbe adresse que je recommande.

L'hôtel ne nous a pas laissé annuler notre réservation en raison d'une cheville cassée et nous n'avons pas pu voyager. Il a compris et accepté de ne pas nous rembourser en raison des conditions de réservation, mais l'hôtel n'a même pas voulu fournir un document d'annulation/non-présentation comme preuve pour que nous puissions faire une demande auprès de notre assurance voyage. Cet hôtel faisait partie d'un circuit et les deux autres hôtels que nous avons annulés ont été extrêmement serviables et obligeants dans les mêmes circonstances.

L'attitude de service de la réceptionniste était extrêmement mauvaise. Nous avons perdu plus de 2 heures sur plusieurs échanges sans résultat. Comparé à d'autres villes suisses, c'est gênant.

La beauté du lac Léman est au-delà de vos yeux

The hotel location is very close to train station, very good choice. Don’t like the mattress as it is too soft which not fit to Asian. Overall is goid

Located just opposite to the Montreux Station. Easy for us carrying large luggage.  Breakfast is good and with nice lake view.  Staff are friendly and helpful.

Nice Location and view. Very convenient, it is just opposite the train station and the lake.

Excellent location and just a few steps away from Montreux train station

The location was excellent though the price was a bit expensive. It was worth as we could save our time traveling around the city. Our stay was very comfortable. Thank you.

Excellent location just opposite Montreux train station. Great view from room of the promenade with all the lovely tulips 🌷 and alfresco dining. Great service by the attentive staff and nice comfortable rooms.

Hotel room was the smallest during my entire trip in Europe, toilet was cramped with not much areas to put/hang your shower amenities. The shower area was like a pod which was extremely tight even for asians like me. Could barely raise both arms together without hitting the glass when trying to wash hair. The shower head angle was also terrible as it's pointed at the gap of the shower pod glass (which doesn't close entirely) and kept flowing outside of the pod because it was THAT small. Booked it for the convenient location but don't expect much from the room size. The shower experience was extremely unpleasant for me and looked nothing like the photos.

Loved the location and cleanliness of the hotel. View of the lake was a plus!

The hotel was just across the station. Very posh and good service but the only setback the wifi was a bit troublesome. Many steps lien keying in your country number and the page suddenly disappeared. 🧐