Aegean Mooloolaba

The room provided to us upon arrival bore no resemblance to the one advertised. The listing featured images that clearly showed a water view across the sea, which was the key factor in our decision to book. However, the room we were given had no such view—none that remotely resembled what was pictured. This was not only misleading but felt like a bait-and-switch situation, which it was. When we raised this issue with the property management upon check-in, we were told it was an issue not within their control. Secondly, and even more disruptive, was the fact that for three out of the days we stayed, our holiday was severely impacted by loud and persistent roof repair work taking place directly above our room which vibrated right through the property. These works, involving constant drilling and hammering between the hours of 9:00 AM and 3:00 PM, rendered our room uninhabitable during the day. We were not informed of this planned construction at any point prior to or at the time of check-in. Had we been advised of this in advance, we would never have proceeded with the booking and would have requested a refund immediately. Instead, we were only made aware of the situation when the first day of works began—too late to make any alternate arrangements. This is completely unacceptable. Renting out rooms under such conditions without prior notice to guests is deeply unprofessional. Overall, our experience was extremely disappointing and falls far below the standards any guest can reasonably expect.The misleading room listing and the unannounced nerve-jarring construction works disrupted our holiday and wedding anniversary and reflects poorly on the property.

Had a wonderful time here for a 5 night stay. Jackie was most accommodating when I booked direct to explain my mobility issues and as I would spend some time on the balcony a view so I would see the ocean. She kindly made sure the room was high up and I could sit outside and enjoy the view, she also said she would make sure I had a walk in shower. The fire alarm went off whilst I was there and Jackie responded within a couple of minutes and thankfully it was a false alarm, her concern for me to ensure I was ok was appreciated. The one bedroom unit was spotless with all the amenities you could want. I would only ever stay there when I go to Mooloolaba,, location was perfect for me to get around with a walker.

Very disappointed. Despite the external new paint job, the apartment itself was tired and in need of a good refurbishment. Everything was grotty. Kitchen tiny, not even a chopping board or four matching dinner plates or glasses for our family of four. No shelf in fridge to stand up a bottle of milk. Main Bedroom door was a rickety old bi fold door about to come off it’s hinges. Years of built up dust in every exhaust fan, rusted out clothes drying stand, wardrobes dirty and dusty. Living area was tiny for a family of four. Be sure to know exactly which apartment you are booking. We had a rooftop but access via the fire stairwell- not what we had been told we were booking. Key system is old style with only one key provided for rooftop -hopeless when there are four people trying to use it at different times. New hosts were nice enough but the apartment was nothing short of disappointing and for the money we spent - there is much much better value elsewhere in Mooloolaba.