Hotel Herencia by Hosting House

The personal there lacks the sensitivity to accommodate people with mobility issues. No elevator and still don’t really offer help for seniors staying there. The junior suites are an issue, your bed is on an attic but the bathroom on the first floors. Very inconvenient place in many ways.

The hotel is very very nice Unfortunately our room was up front and right of a very heavy noisy street Most of the staff were polite , some not so nice and we didn’t feel welcome

Staying here was the best decision! This was my first time visiting Morelia, and I wanted to stay close to the center. I’m so glad I chose this place. We booked the junior suite, and it was perfect. The room had a cozy little living room downstairs and the bed upstairs, which gave it a nice loft feel. The staff were incredibly friendly and helpful during our stay. One thing that really stood out was that they cover the cost of parking nearby. At first, I was worried the parking would be far, but it was only about a 5-minute walk from the hotel. Just bring your parking ticket to the front desk, they’ll staple a voucher to it, and that’s all you need to show the garage staff when you leave. Another bonus: there’s a Woolworth store right next door, kind of like a mini Target — where you can find anything you might need. The only downside, which applies to most hotels in the city center, is the street noise and activity that can go late into the night. If you’re a light sleeper, I’d recommend bringing earplugs. But overall, this place was a great find, and I’d definitely stay here again.

The property is in a great location within a block of the cathedral. Is not noisy as if we would have stayed right by the plaza. Walkable to restaurants and museums. The only thing I would suggest is to shave the bathroom door just a bit as is way to close to the toilet.

The room we were assigned is absolutely not acceptable it is a cave there were other rooms available empty and the staff would not accept moving us even after complaints were made to them of our concerns since I have disabilities that keep me from going up n down so many steep stairs