Pon Arena Hotel

We stayed only 1 night at the hotel as we were visiting the Island as part of our tour. This is considered the best on the island and i know it's not 5 star but nonetheless it could have been better for its cleanliness, food and service. The Good Parts: Nice Pool, View from our room and Pool of Mekong and the sunrise and sunset was wonderfull. The hotel overlooks with an unobstructed view of the Mekong. The Rooms were Large - but for best views i would take room on top floor ( which we had) . Some of the not so great parts: The room on first appreances looked clean - but we found dust on several items in the room, and there were dead insects in places in the room, especially near windows and coners of the room, The Bathroom had a dead cockroach which my wife had to get a staff to come pick up - staff attitude was severally lacking in apology for it. The balcony had such great views but was dirty with bird droppings like it had not been cleaned for several days. Even though we enjoyed the view this uncleanliness spoilt the enjoyment. We found a number of restaurant staff would ignore you till they saw the hotel manager or the Restaurant manager. There is little or nothing to around the hotel so you ended up with eating at the hotel, but the food was just ok nothing great. The Breakfast buffet was ok and no complaints on it, This hotel with some due care and attention and better service from the staff could be a wonderful hotel, it has magnificent views.