Ibis Budget Muenchen City Sued

晚上幫我們check in 的人很好！很細心解說密碼鎖怎麼用，還有車要怎麼開進去地下停車場。房間還可以，乾乾淨淨的，我跟我爸兩個人都帶了大行李，敞開放在房間也沒問題，浴室是乾濕分離，雖然小小的但不影響使用！ 早上不知道為什麼，我們預定的是含兩人早餐的，但前台那邊沒有顯示，後來拿出我們預定的mail給前台，上面寫的是，每間房2位住客的早餐，不過前台的小姐說，我們訂的房間價格應該只含一人早餐…反正最後我們為了省麻煩，直接現場付一人的早餐錢🤷♀️ 早餐我覺得還不錯！種類滿多的！而且他們準備的薄荷茶好喝！ 酒店旁邊就是加油站，後面走幾百公尺就有一間超市Norma蠻方便的！ 酒店有地下停車場，入口滿窄的，我們停一個晚上，付了10歐，個人覺得還可以！至少省去找停車位的麻煩！

Very unfriendly and unhelpful staff. Would never stay here again. Every time I had to speak to the staff they were rude and could not be bothered. Would never stay here again. Rooms were ok but very very basic, did not enjoy your stay at all. Won’t return

We first arrived in the afternoon on Sept.15th for a two night stay, we stood at the desk for about 5min. The two employees at the desk where talking to one another, we patiently waited for them to finish. So the man looks up and says to my husband "WHAT DO YOU WANT" in a very harsh tone. From that point it only got worse, our room was like being in a youth hostel, bunk beds with 1 chair, so my husband and I wanted to play cards, so he ask the front desk can we please have a second chair, he is told he needs to return it before 10pm, which was fine. Next night we wanted to play cards after coming back from Oktoberfest, so my husband goes into the little restaurant to get a chair and the women starts screaming A$$hole in German at him, he says to her that he'll bring it back before 10pm, but she kept on screaming. So he left the chair alone. The only good thing about this place was the water pressure.