This hotel was a dream - an absolutely must stay during your time in Rwanda. We stayed here when we were in Volcanoes National Park for our gorilla trekking, and I do not think we have ever stayed at a hotel that has offered better and more complete customer service. I know it is tempting to pack your time here with all of the Volcanoes activities, but give yourself some time to stay at the hotel and enjoy the amenities like the pool and the spa (and the amazing hospitality and service). We received an upgrade in our room upon arrival, had the most wonderful massages at the spa, and had excellent breakfast, lunch, and dinner service for every meal. The hotel also offers laundry service and complimentary cleaning of your boots after gorilla trekking, which was just above and beyond and exactly what we needed. This hotel is also where we discovered Akabanga hot sauce - which is Rwanda's own chile oil sauce - and it is our new favorite hot sauce - you absolutely must try it in Rwanda. We bought some there and continue to buy it on Amazon now that we are home. We booked this Tiloreza and our gorilla trekking through Jelani Travel and would highly recommend reaching out to Ashley to assist with your trip.
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