Baybrook Motor Inn

DO NOT STAY THERE! OWNER DID NOT CONTACT ME FOR A REFUND AND WHEN I CONTACTED HIM HE HUNG UP IN MY EAR! Upon arrival we were asked to check the room to see if the beds were made and we had fresh towels which there were. But when we brought our bags in we noticed the state of the room which was so unclean and disappointing. I have attached some of the photos for your reference so you can follow up with your cleaners. The place looks so nice and clean on the outside but the room was inexcusable. Please provide me with a refund. I did leave a note on the sink but am wondering whether the managers received it. Some of the following needed attention: All ceiling fans / exhaust fans full of dust and dirt. Fire blanket cupboard was dirty and had someones old hand cream in it. The bedroom side table lights had not been dusted and were not working. Electric blanket was not folded and hanging down from top shelf in Bedroom cupboard. Face cream sitting in side table near bed. Carpets were stained and not vaccummed. Hair all over couch Tables in lounge had crumbs and dust all over them. Front door was filthy Air con / Heater did not work properly and sounded very loud. Think it is broken. (We froze the night- there were no spare blankets in the cupboards) Dishes were still in the dishwasher that was not unpacked Dish cupboard was unclean Cultery draw was stained and unclean Fridge was unclean Kettle had dirty splash marks all over it. Kitchen power point was all greasy and broken Light shades were full of insects No battery in clock Tea, coffee and sugar bowls were all dirty and not filled.

I'd say one of the worst I've stayed in. Stuffy room that did not feel clean with what is probably the worst bed I've slept in for years or should I rephrase this and say hardly slept in. Might as well have slept on the floor. TV is installed at an angle which was interesting. Not ever again. Never