Invité
23 juillet 2023
We have been travelling for over 7 months and this has been the most inhospitable, uncomfortable and over priced hotel to date with officially the worst breakfast. Ever. The pictures you see online do not match reality so do not expect to visit a serene, comfortable, beautiful, welcoming hotel. The owners are clearly very tired and do not care about their guests’ experience. They do not smile. They do as little as humanly possible for as much as possible. It also doesn’t help that the reservations contact (Stavroula) is only available online. The owners do not speak English so if there is an issue on site (of which there were many during our stay with ourselves and other guests) you have to email your issue or wait for one of the grumpy owners to brusquely hand you a cellphone to talk to Stavroula. It is a Greek version of Fawlty Towers without any of the funny stuff! We have never ever given such a low rating but this is why Orizon Tagoo has received one… - The room we booked for our 7 night stay we did not get (sea view, balcony) … instead we were shown to a room with no balcony that smelled like a bar. To make matters worse, the owners knew about the issue as other guests we met at the hotel were given the same room which they refused to sleep in. We were then offered a small, dark, box room with no view which we declined so had to spend the night in the ashtray. A terrible start to our stay in Mykonos. - The next day we moved to a “quadruple room” at the back of the hotel … bigger, yes, a small kitchenette, yes, but it overlooks a highway (too noisy to keep the windows open) and it receives full morning sun (during a heatwave) so some very early starts were in store for us this week! - We were told this room was an “upgrade” … we didn’t wish to move rooms again so stayed in this room for the the remainder of our stay. - Breakfast is a pitiful… please see pics below to see for yourself …a bland plate of bread and stale pastries… with a very small side order of scrambled eggs, tomato and cucumber. This is the “breakfast included” option despite there being a breakfast menu with numerous options on it. What is confusing is that on Day 1 and 2 we were allowed to order off the menu but on Day 3 were told we could only have the “classic breakfast”. This is the processed version which requires very little effort, preparation and cooking. The owners clearly do not want to actually MAKE any breakfast so the processed version is given to everyone each and every single day. Each morning we witnessed the confusion as guests were told there is only one breakfast option. When we complained about the one breakfast option, we received an irate call from Stavroula who shouted at me over the phone – telling us we were “trying to get free stuff”. We can assure you we did not want free stuff. We wanted the room and service we paid for which we certainly did not get. - The coffee is from one of those petrol station machines and tastes like d
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