Ocean Forest Plaza by Palmetto Vacation Rental

This was a quick get awy trip to just relaxh for me, my husband my son and his wife. The hotel would have gotten a higher rating if my son had not discovered red bite marks all over his shoulders, arms and 2 places on hid head (he keeps it shaved because he does not like the way it grows). We had a 2 bedroom condo on the 23rd floor and the veiw of the ocean and surroundngs was spectacular. The condo was 2 story with the bed rooms upstairs. The steps up were somewhat steep. Upstairs was beautiful with a full bath off of each bedroom, very nicely appointed, clean and comfortable. The downstairs furniture, however, was terrible. their were r sofas that I was uncomfortable even sitting on. One had some steffng or something sticking out of it (I woudn't sit on that one. the coffee table was all scratched up and the dining table was not too inviting either. Don't get me wro, even the downstairs was imaculately clean. The flooors were covered in fairly new looking planking looking vynyl and the walls were vry well krpted with no chips or stains. I realize that it is very difficult to maintain furniture or anything that is being rented by so many people and some that don't always value their furniture or surroundings and certainly don't if it is not theirs. I rented out my house once while I was away at school and I learned the hard way not to o that again. The bites on my son were found the day we were leaving there and he had fallen asleep on the rattier sofa that night. He and his wife were in the back bedroom and she had no bites so I assume that sofa was the infested culprit. I did notify Hosteeva, who manages the condo and they sent a nice apology. They also stated that the condo was rented after we checked out and there have been no reports of bug bites. I am just reporting our experience. Upstairs and downstairs wer like 2 different places. If there was more acceptable (clean nd untorn) furniture downstairs and my son had not been bitten I would give this hotel top scores.

Great location, close to Maritime Museum, Casino and Darling Harbour Bridge, Easy walk to Ferry stop. Rooms are nicely appointed, mini fridge, comfortable bed for a twin, quiet rooms, nice shower. Helpful staff!!

Cute hotel & very helpful staff. We were able to check in very early & arrange a late checkout. I had made an error with my booking but this was easily sorted by the staff. The only issue we had was that I did request some disability aids but none were available, it’s a shame inclusivity is often an afterthought.

Right across from our office, staff a great. Each floor has water fountains and bottles for your room. Shower amenities are high quality, hotel design has a lovely charm to it, lots of brass. Also there are many small delightful touches, like the local notebook that gives you tips & tricks for discovering Pyrmont.

Located in a lovely area away from the bustle of the city but still convenient to everything. A compact hotel that provides a lot of nice touches to make your stay special. Staff are genuinely friendly and attentive to your needs and the breakfast was delicious. Thank you to the staff at the Aiden Hotel. Planning our next visit already.

This room was so cute and the beds were very comfortable. It was really quiet we couldn't hear any external traffic from the road or other guests. Absolutely loved all the complimentary sparkling water. The staff were very friendly and we felt it was genuine.