TAOYA Nachikatsuura

很滿意這家酒店，距離JR站步行15分鐘，中間會路過金槍魚碼頭，酒店可以安排JR站接送，我們離開時讓酒店送了，非常方便！走去酒店需要穿過一段隧道，有點像千與千尋的隧道，穿過去就是温泉酒店還有吃吃喝喝，哈哈哈！酒店的自助餐非常豐盛，刺身很新鮮，早餐可以自製海鮮蓋飯。自助餐的酒精飲料需要另點。温泉大浴場室內不算大，不過有兩個室外温泉池，一個庭院，一個海邊！還有桑拿房和巖盤浴房。1樓還有個自助放題免費飲料機。

在日本住過最失望的温泉酒店 實際房間與廣告圖片嚴重不符 花5萬多日元訂了一個帶私湯的房間 廣告圖片上是個大的室外家庭温泉浴池 結果入住後發現就一個小盆 最多容納一個人而且看着舊 果斷放棄浪費了私湯房間錢 這個價位預期晚餐是至少是日本料理 結果是大眾平價自助餐 淡季這個價格 住宿餐食服務沒一個達標的 找攜程幫忙溝通酒店也沒啥用 強烈勸退

The service was very disappointing. It was raining heavily on the day I arrived, yet no staff came to assist or greet guests at the entrance, leaving my wife waiting for a long time. The facilities are old and poorly maintained — towels in the public onsen were yellowish, and the bathtub in the room had visible mold. Cleanliness was clearly neglected. Before my stay, I tried contacting the hotel through Trip.com and their official email but never received any reply. Overall, this experience was far below expectations and I would not recommend staying here.

It's was the most unfortunate stay in years of my travellings. This hotel is definitely foreigner-unfriendly, so unless you're a Japanese you won't get any assistance from the staff. Receptionists don't speak English and are no help in solving the easiest tasks. It took me about 20-30 minutes to check in for the receptionist was somehow confused by my passport and visa or couldn't find a booking I made months in advance. She was running back and forth trying to understand what a Multiple visa type means. Also, I wasn't allowed to go to my room before the check-in time which is 3 p.m. I need to say that's the first time I face such kind of attitude. Even in the tiniest hotels all over the world when you arrive a bit early, let's say 20 or 30 minutes before the official check-in time, you're always welcome to proceed straight to your room for everyone understands that long journeys might be exhausting and visitors would like to have a rest asap. Here guests had to wait in the lobby like fools exactly until it turned 3 p.m. Far from getting any help in transferring my suitcase to the airport I was given misleading information from the staff, spent a lot of time trying to figure out the ways I could send my luggage and finally was refused and had to carry a heavy bag myself. There is no phone in the room so to ask any question you have to go down to the front desk which is extremely uncomfortable. It appeared that the hotel is located in a port so instead of seaside view you'll get a view of a port bay. What is more, large windows don't make sense at all since everything that happens in your room is visible from the deck and lobby. You won't be able enjoy the view from the balcony because there are no chairs there. However, the most disappointing this is the presence of insects in rooms and public places. So even if you don't open windows according to a sign in the room, you're not protected from very unpleasant insect neighbors. Saying I was disappointed is nothing. I love Japan and it was my third trip to this country but the stay in this hotel spoiled all the holiday mood.

Excellent facilities and food. Highly recommended

The hotel is within 5-10 minutes to town on foot. Wouldn't say the location is that good and in general we are happy with our stay.