GRAND SKYLIGHT HOTEL XIANGHU

The hotel service is warm, the scenery of Elephant Lake is beautiful, the lobby is very lively, there is a wedding banquet, the hotel service is very warm, and the room facilities are also complete. Come again if you have a chance.

When travelling, especially with a kid, cleanliness in a room is THE priority. Well, the room was NOT clean. The counter top in the bathroom was stained AND dirty, the room was dusty (you could see dust on the mirrors and other surfaces) and the floor was full of shoes footprints of different types. We asked for the room to be cleaned as we checked in, while we went for a walk, more than one our later we came back, the room was dirty as we left it. I’m sorry but for such a price, in a 5 star hotel, this is absolutely not acceptable. Besides, I seriously doubt that the measurements of the room are correct as it seemed waaaay smaller than what officially stated in the room info. The view of course is breathtaking, that’s true. Mind also that there is absolutely no separation between the wet room and the bedroom, no door, no curtains…so no privacy while taking a bath. And also that there is no fridge. The lady at the reception was lovely, really kind, but it doesn’t make up for a dirty room.

Hotel agents are very helpful and polite. I appreciate services they provide.

前台服務熱情，象湖風景優美，房間比想象中寬敞很多，床品都是五星級標準，躺上去像睡在雲朵上一樣舒服。特別喜歡他們家的落地窗設計，白天陽光灑進來特別治癒，晚上還能看到夜景。

酒店前台辦入住工作人員服務用心熱情，房間乾淨整潔睡起來很舒服，衞生間也是乾濕分離，房間還能看到對面象湖濕地公園風景一絕，還有隨行早餐和晚安粥。停車場很大停車方便，適合自駕客人，如果有充電樁就完美了

酒店寬敞明亮，房間舒適，前台工作人員服務熱情，專業素質過硬，保潔阿姨服務也挺好，管家小羅服務挺好，酒店整體設計風格也挺好的，下次來南昌還選這家酒店，推薦！